FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive, with no hidden fees. We offer a 15% discount for new customers and provide a detailed estimate upfront so there are no surprises.
- What is your typical process for working with a new customer?
We begin with a consultation to understand the customer’s needs, followed by a detailed estimate. Once approved, we schedule the service at their convenience and execute the cleaning process with precision, ensuring the customer is satisfied with the results before we finish.
- What education and/or training do you have that relates to your work?
We’ve undergone professional training in upholstery and carpet cleaning techniques, including stain removal, fabric protection, and sanitization. We also stay updated with industry advancements to ensure the best results for our clients.