FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are transparent and tailored to the size and specific needs of each service, ensuring our clients pay a fair amount for exactly what they need. We provide a personalized and free estimate after a brief consultation to better understand their preferences and the details of the space to be cleaned. Additionally, we offer discounts for recurring cleaning packages and for clients who refer us to family or friends. We do not charge hidden fees, and our goal is always to deliver the best value with quality and trust
- What is your typical process for working with a new customer?
My process for working with new clients is focused on understanding and personalization. First, I schedule a brief free consultation where we discuss your specific needs, preferences, and expectations for the cleaning service. Then, I provide a detailed and transparent estimate based on the information gathered. Once the estimate is approved, we arrange a convenient date and time for the service. On the day of the service, I arrive punctually, prepared with all the necessary products and equipment. Before starting, I do a quick review of the service details with the client to ensure we are fully aligned. After the cleaning, I review the completed work with the client to confirm total satisfaction. My goal is to establish a trusting partnership from the very first interaction, always striving to exceed expectations
- What education and/or training do you have that relates to your work?
I am a trained and dedicated professional, committed to providing a high-quality cleaning service with a focus on efficiency and safety. I have undergone rigorous training in deep cleaning techniques, the use of specific products, and safety protocols, allowing me to deliver a clean, safe, and healthy environment. I stay updated on industry best practices to ensure a service that exceeds my clients' expectations