The Plumb Hero

Top Pro

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Why this pro?

Customers say this pro is honest, professional, quick, and kept them informed. They perform pipe and drain repairs as well as installs and replacements, and they've been in business for 2 years.

Summarized from the pro's profile. Review their profile for the latest.

About

“Have no fear, The Plumb Hero is here!” The Plumb Hero is a local family owned and operated plumbing company looking to become your plumber for life. With the combined 50+ years of experience, exceptional customer service, and knowledge, The Plumb Hero can repair/solve/build anything you need. Don’t wait! Give The Plumb Hero a call or book us now to get scheduled! Thank you and we look forward to saving your day! Come see what all the 5 star reviews are about, give us a chance to earn your trust and business! We will not let you down! Thank you!

Overview

Current Top Pro

Hired 177 times

Background checked

6 employees

3 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

Services offered

Heater services needed

Repair

Installation or replacement

Routine maintenance

Heater problems

Maintenance needed

No hot water

Water isn't hot enough

Hot water turns off during use

Type of water heater

Gas tank

Electric tank

Gas tankless

Electric tankless

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

168 reviews

5

95%

4

2%

3

0%

2

1%

1

2%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

April R.

Apr 4, 2025

•

Hired on Thumbtack

These guys are my go to from now on. They are so responsive and communicative. They ran into a host of issues while assisting me and didn’t let it get in their way. Josh always texted me when he was on his way or working. I appreciated the entire process, despite managing the icks of plumbing challenges.

Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • House

Plumbing Pipe Repair

Jamie W.

Jul 30, 2026

•

Hired on Thumbtack

Details: 1 shower or bathtub • Shower • Combination shower and bathtub • Condo/Apartment

Shower and Bathtub Repair

Bruce L.

Jan 6, 2025

•

Hired on Thumbtack

Called them today , came out . Josh arrived on time , found the issue , gave us a great quote, and fixed it same day , would highly recommended, and will be using them for all our plumbing needs

Details: No, repair is not urgent • Leaking (problem area unknown) • House

Plumbing Drain Repair

Azmeena H.

Feb 19, 2025

•

Hired on Thumbtack

Josh came to our house for an emergency leak that was happening. He was very attentive and provided us a lot of clarity to explain the situation and what was happening. He came within less than 24 hours of reaching him and provided the service at a very reasonable fee. He gave us some additional tips on what next steps we need to take as well. Josh is a great plumber and you should reach out whenever you need a fix!

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Condo or apartment

Plumbing Pipe Repair

Titus W.

Jan 16, 2025

•

Hired on Thumbtack

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Burst pipes • Other pipe issue • Sink • Toilet • Commercial

Plumbing Pipe Repair

Credentials

Background Check

Joshua Mcfall