The Plumb Hero

Top Pro

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About

“Have no fear, The Plumb Hero is here!” The Plumb Hero is a local family owned and operated plumbing company looking to become your plumber for life. With the combined 50+ years of experience, exceptional customer service, and knowledge, The Plumb Hero can repair/solve/build anything you need. Don’t wait! Give The Plumb Hero a call or book us now to get scheduled! Thank you and we look forward to saving your day! Come see what all the 5 star reviews are about, give us a chance to earn your trust and business! We will not let you down! Thank you!

Overview

Current Top Pro

Hired 174 times

Background checked

4 employees

3 years in business

Business hours

SunClosedMon7:00 am - 6:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

167 reviews

5

95%

4

2%

3

0%

2

1%

1

2%

Read reviews that mention:

Alessandra T.

May 22, 2025

•

Hired on Thumbtack

Details: One or more entire rooms • Install pipe to home (from street) • Install pipe to one or more rooms • Hook-up appliance or fixture • Other plumbing installation or replacement • House

Plumbing Pipe Installation or Replacement

April R.

Apr 4, 2025

•

Hired on Thumbtack

These guys are my go to from now on. They are so responsive and communicative. They ran into a host of issues while assisting me and didn’t let it get in their way. Josh always texted me when he was on his way or working. I appreciated the entire process, despite managing the icks of plumbing challenges.

Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • House

Plumbing Pipe Repair

Wendy P.

2 weeks ago

•

From Google

If I could give Josh with The Plumb Hero 100 (and more) I certainly would! OUTSTANDING service, honest, reliable, great communication, and go over and above what anyone else would do. Josh really knows what hes doing, and such a pleasure to work with! They are everything you want and more, for all your plumbing needs! I just cant say enough about them, just so happy I called them!

The Plumb Hero's reply

Wendy. Thank you so much for taking the time to leave this amazing five star review. We would definitely take 100⭐️ if we could! Thank you again for trusting the Plumb Hero for all your plumbing needs!

Lauren E.

Feb 21, 2026

•

From Google

The Plumb Hero is an amazing company. They are extremely communicative, down to earth, and knowledgeable. When I needed a new water heater, Jaron came out quickly and took his time explaining the problem and step by step solution. He even created a work around until he could come back the next day to ensure I had hot water! On the day of installation, I wasnt able to be home so he took a video after the job was complete explaining the system and texted it to me. The team did an excellent job with the install (made sure it was up to code) and cleaned up thoroughly afterwards. They ensured I was happy with the result and that all of my questions were answered. I will continue to use them as my plumber from now on!

The Plumb Hero's reply

Lauren, We can not thank you enough for putting your trust in The Plumb Hero! Our goal is to provide the absolute best customer service and fairest prices in the north metro Atlanta area! Thank you for taking the time to write this amazing 5 star review!

Walter B.

Feb 13, 2026

•

From Google

The Plum Hero techs are truly amazing! If you want to learn more about your equipment while they are in the process of troubleshooting this is the perfect scenario. They booked an appointment for us next day and alerted us an hour in advance. We didn't have to sit around waiting for them to show because of their notifications. Dillon patiently explained EVERYTHING that there is to know about my exact tankless model. He gave me invaluable information and left the choice to me instead of hard selling me on services that I may or may not need. They are such valuable resources! I will be looking to them going forward for my home and business plumbing needs.

The Plumb Hero's reply

Walter, reviews like this mean the world to us! We strive to provide the best customer service and provide the most solid pricing in all of the Metro Atlanta area! Thank you for trusting The Plumb Hero for all your plumbing needs!

Credentials

Background Check

Joshua Mcfall