Bathplaza USA group

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Remodel reason

Work needed

Plumbing relocation

Responds in about 3 hours

Introduction

At Bath Plaza USA, we specialize in transforming every corner of your home from the heart of your cozy kitchen to living spaces, bedrooms, bathrooms, and more. Im dedicated to elevating every aspect of your home with precision and expertise. I’ve been in business for 8 years for a reason; I’m trustworthy.

Overview

Hired 7 times

Serves Lilburn, GA

Background checked

9 employees

6 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, and Zelle.

Featured Projects

43 photos

Bathroom
Home Remodeling

Reviews

Customers rated this pro highly for responsiveness, work quality, and value.

Good 4.2

5 reviews

80%

20%

Isaac E.

1 month ago

Hired on Thumbtack

Very professional, came and did a price quote same day as request. Very fair in price and was outstanding in quality. Family oriented and just over all amazing. Will be requesting again for any household project.

Details: Installation of new cabinetry or fixtures • No, plumbing will not need to be relocated • No, electrical will not need to be relocated • No existing plans, but have a good idea of what I want • Residential

Kitchen Remodel

Dionne O.

Aug 17, 2024

Hired on Thumbtack

My experience with Francisco was 100% positive! He was ALWAYS on time and would make a point of coming to my home to answer questions when needed! He was ALWAYS responsive and worked to make sure the job was done to MY satisfaction. Thoroughly impressed with his services for sure and will hire again if and when needed!

Details: Full remodel of bathroom • Replace fixtures • Master bath • Home

Bathroom Remodel

ROSALIS S.

Feb 20, 2024

Super happy with the job the team was very professional and the cost was right, i will definitely recommend to my family and friends

Oscar G. C.

Jun 23, 2024

Hired on Thumbtack

I recently had the unfortunate experience of hiring Francisco and Bath Plaza for my home remodeling project, and I must say that I am extremely disappointed with the overall service provided. From start to finish, the experience was marred by Francisco’s dishonesty, poor communication, and a lack of professionalism. First and foremost, Francisco’s communication skills were severely lacking. It was nearly impossible to get a timely response from him, and when he did respond, it often felt like he was evading the issues at hand. This lack of communication led to numerous misunderstandings and delays throughout the project. Furthermore, it became apparent that Francisco had a tendency to say “yes” to everything, even if it was not possible or should not have been done. This resulted in a series of subpar workmanship and the use of low-quality materials. The quality of the work and materials used were far below my expectations and standards. To add insult to injury, Francisco consistently failed to meet the agreed-upon timelines, causing unnecessary delays and inconvenience for myself and my family. This lack of punctuality and reliability only served to exacerbate an already unpleasant experience. Additionally, I have recently discovered that the shower walls installed by Francisco and his team are coming unglued. This is a significant issue that will require the shower to be completely redone. It is incredibly frustrating to have to deal with such a major problem so soon after the completion of the project. Perhaps the most concerning issue was the damage caused to our washer and dryer units. During the remodeling process, Francisco and his team carelessly scratched our appliances, leaving them in a less-than-desirable condition. Additionally, their installation of the electrical components was done incorrectly, leading to sparks when the units were touched. This disregard for safety and lack of attention to detail is simply unacceptable. In conclusion, my experience with Francisco and Bath Plaza’s home remodeling services was nothing short of a nightmare. His dishonesty, poor communication, lack of adherence to deadlines, subpar workmanship, damaging of our appliances, and the issue with the shower walls coming unglued have left me feeling frustrated and dissatisfied. I would strongly advise against hiring Francisco and Bath Plaza for any home remodeling projects.

Details: Single room remodel • Bathroom • In-law unit or guest house • No existing plans, but have a good idea of what I want • No, the project is not covered by an insurance claim • Within the month

Home Remodeling

Kenny W.

Feb 1, 2024

Very professional and delicate work

Credentials

Background Check

Francisco Pena