FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The pricing is reasonable and sometimes dependent on the complexity of the project. The client's level of need and the industry they're in are also taken into consideration and that price is given during consultation.
- What is your typical process for working with a new customer?
The typical process is to have a discussion to ascertain exactly what the needs are, develop an action plan that suits their purpose and keep them abreast of the progress from beginning to end.
- What education and/or training do you have that relates to your work?
Over 20 years experience as a writer (copywriting and formal formats) and 15 as a graphic designer using a variety of software programs and platforms. Education and training is constant, we make ourselves aware of the new software, hardware and other technology to keep current and help craft a customized message for our clients. It is this continuous research that helps us to be productive, informed and able to impart that knowledge.