FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive pricing. We provide quality and take the time to make sure you are completely satisfied. We offer discounts for recurring customers and also have a referral program.
- What is your typical process for working with a new customer?
We ask questions to clarify what your needs are. We then create a quote that is sent to your email and provided to you in Thumbtack. Once the quote is accepted, we assign a provider and service your home on the date and time selected. About 24 hours after the clean one of our team members will call and ask for feedback on the service we provided. If there was anything you were unhappy with, we will discuss a way to make it right.
- What education and/or training do you have that relates to your work?
I have always enjoyed cleaning. It has been a passion that I look for in the people I hire as well. The maid service we offer in Gwinnett County is designed to make every home shine!