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$89 service call during normal business hours. M-F After hours and weekends $130-$175 service call
Billy Butler Heating & Air Conditioning
$89/service call
Estimated price
Scheduling
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Introduction
When property owners look for a trusted name for Heating & AC repair, they turn to Billy Butler Heating & Air Conditioning. With more than 40 years in business, we’ve established ourselves as the premier HVAC services company in the area. We offer heating and cooling services, ranging from air conditioner repair to heater parts replacement, new system installation, and replacement. One reason we’ve been so successful is our team of talented professionals. They are up-to-date on all the latest technology and service trends. You’ll never have to worry about poor workmanship when you have Billy Butler Heating & Air Conditioning‘s team on your side. We are available for same day or next day service. we offer 24/7 emergency services. Any time you need high-quality heating and cooling services, contact us.
Overview
Hired 113 times
15 similar jobs done near you
Background checked
2 employees
45 years in business
Business hours
Sun12:00 am - 11:59 pmMon8:00 am - 9:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
Projects and media
6 photos
Projects and media
6 photos
Specialties
A/C services needed
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Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Good 4.4
45 reviews
5
82%
4
2%
3
0%
2
0%
1
16%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Read reviews that mention:
Cassy w.
Jul 23, 2024
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Hired on Thumbtack
Hired on Thumbtack
They told me what I already suspected.. but once I asked for just part numbers they got short winded.. Sealed everything up and left.. but left my A/C without power. Then told me I didn’t do them no favors because they didn’t make no money.. 1k or DIY… I mean.. gotta another group coming in the morning Alpha.. They’ve said if nothing else they’ll give part numbers for what’s needed.. I mean if you wanna pay top notch.. Go for it! But then when not go with a big company 🤷🏽♀️
Details: Repair • The power is on, but the fan won't run • Attic • Outside • House
Billy Butler Heating & Air Conditioning's reply
Thanks for your 1 star review. Upon arrival your outdoor unit was not coming on. After the tech evaluated the unit. You have brunt high voltage wires and the contacts are burned. Therefore you had no power to your unit when we arrived. So we did not leave you without any power to the outdoor unit because it was not working upon our arrival. We are in the service and repair business, we do not sell parts we do not install. We came out in the storm because no other company was willing to come out until in the morning and had the parts to repair but all she wanted was part numbers. The customer told us we had to excuse her because she was drunk but she was at home so it was OK. So that explanation helps explain a 1 star review. Best of luck to you.
Central Air Conditioning Repair or Maintenance
Stan S.
Jun 17, 2024
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Hired on Thumbtack
Hired on Thumbtack
I’m not only found my go-to Heating and AC man, I found a kindred spirit. I love the fact that its a third generation, family-run company. Good people. He came out the same day I called. Was able to get me back to cool, even with my old system.
Details: Repair • Only warm air is blowing from the vents • Attic • Outside • House
Billy Butler Heating & Air Conditioning's reply
Thank you, Stan. I'm glad we could help you and have a new satisfied customer.
Central Air Conditioning Repair or Maintenance
Shash P.
Jul 17, 2023
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Hired on Thumbtack
Hired on Thumbtack
We needed someone to come out at 9pm to fix out AC. It was short cycling leaving our upstairs floor really hot. We tried calling around but nobody was available. Only one that was available and willing to come out was Billy. He came out within 45 mins and diagnosed and repaired my AC within 30 mins. He also had the necessary replacement part I needed. And all for a reasonable price. People, he is the one you want to contact. I’m not even gonna bother with anyone else.
Details: Repair • Only warm air is blowing from the vents • Unit won't turn on or off • Outside • Outside • House
Central Air Conditioning Repair or Maintenance
Juan C.
3 weeks ago
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Hired on Thumbtack
Hired on Thumbtack
Unethical. Just showed up at my mom's house without confirmation from me and charged my sister $89. I will be reporting you to Thumbtack.
Details: Repair • Unit won't turn on or off • Only warm air is blowing from the vents • Closet • Outside • House
Billy Butler Heating & Air Conditioning's reply
Per Juan's Thumbtack request contact Velda at her number. I even sent a reply thru Thumbtack that Juan didn't reply to until after our tech went to the job.
Velda was contacted. She was called 25 minutes prior to our arrival and a few minutes before he got to the home. Velda requested that the doorbell not to be rung and the call prior to arrival. The courtesy call was made and we spoke and I offered my understanding due to the mother just being brought home from the hospital. The $89 fee was advised prior to our arrival as well and advertised on Thumbtack. Velda was very nice until we diagnosis the unit and told her the extra charges for the repair. Due to Velda screaming, cussing and slamming windows and doors at my tech, he left. I then called and tried to talk with Velda to collect our service call of $89. I got screamed and cussed at and was told to shut up. I finally was given the credit card number by Velda and charged the $89 and a receipt was sent thru Square. Velda then hung up on me. If Juan wanted to be contacted and discuss the job, he should of left his contact number. Instead his instructions was to call Velda and left her number. I wish you all the best.
Central Air Conditioning Repair or Maintenance
Phyllis T.
Aug 10, 2024
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Hired on Thumbtack
Hired on Thumbtack
Billy Butler was amazing. I had just closed on a new house and my first evening in my new home was stressful in that the AC was not working. I called very late after 8 PM and received a prompt response from customer service. They actually tried to come out to me even that late, but a previous job held him up until this morning.
He came out promptly on Saturday afternoon at my convenience and got my problem addressed and rectified. I have a new HVAC relationship. I am extremely pleased. Get at Billy Butler for all your AC needs.
Details: Repair • Unit won't turn on or off • Attic • Outside • House
Billy Butler Heating & Air Conditioning's reply
Thank you for taking the time to leave such a great review. We appreciate you and your business. We look forward to working with you for all your HVAC services in the future.
Central Air Conditioning Repair or Maintenance
Credentials
Background Check
Amy Butler