FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Straightforward pricing without hidden charges. We will give you a straightforward proposal – no gimmicks - with detail that will enable you to feel confident your job will be done right.
- What is your typical process for working with a new customer?
Seamless service experience Our personalized process ensures you get the solution that is right for you. From our first meeting and providing a complete proposal, through our on-time, on-budget, hassle-free installation, to our final walk through, our team is with you until you are 100% satisfied.
- What education and/or training do you have that relates to your work?
Training is a critical part of everything we do. From product knowledge and installation to customer service and safety – no part of our business goes untrained! In fact we have over 100 hours of training BEFORE we ever meet our first customer! And training happens all the time because products and services are being constantly improved!