FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I always ask as many questions as possible and from that information come up with a quote. There are never any hidden fees. We never ask for a deposit or any money beforehand. We only accept cash once the job has been completed. Our "in house" moving starts at $140 for the first hour and is $100 an hour after that for 2 people. $80 for the first hour and $60 an hour after that for 1 person. Our deliveries start at $140 and go up from there depending on distance, flights of stairs, and heavy/awkward items. Our junk hauls start at $80 and go up from there depending on how much junk. How many flight of stairs. Items that cost more to be disposed of (tires, mattresses, paint, hazardous waste, propane tanks etc.) Heavy construction debris (wood, concrete, tiles etc.) We pride ourselves in using the dump as a last resort and usually are able to give away/donate furniture and other home goods that are in okay condition. We also recycle anything that can be recycled (paper, metal, cardboard). Depending on what kind of junk hauls we're doing sometimes we can go a whole week without ever going to the dump!
- What is your typical process for working with a new customer?
Same as a customer that has used us many times over. I ask as many detailed questions as possible. Once I have all the information I need I give the customer a quote. If the price works for them we go ahead and schedule them in at their convenience. The day of your scheduled job I always message when we're on our way with the ETA.
- How did you get started doing this type of work?
My partner and I both come from the film industry. Back in march 2020 the whole industry shut down and we just started doing random little jobs for people. We had a truck and a 6x10 enclosed trailer. So we started doing furniture delivery and junk hauls for people. We love it! From there its evolved a bit and now we also have a small stakebed and a 15ft box truck.