FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our bounce house rental fee is $250 / day, plus delivery. We enforce a 24-hour cancellation policy and do not charge additional fees for credit card payments.
- What is your typical process for working with a new customer?
Our process involves booking the bounce house, confirming details with a rental agreement and deposit, followed by delivery, setup, and pickup after the event, ensuring a smooth and enjoyable experience for our customers. We prioritize clear communication, safety, and customer satisfaction throughout every step of the rental process.
- What education and/or training do you have that relates to your work?
My education includes business management training, while my expertise extends to customer service, safety protocols, equipment maintenance, and marketing strategies relevant to operating a bounce house rental business. Continuous learning and hands-on experience are integral to staying abreast of industry trends and ensuring the success of my business.