T & T Cleaning Services

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Introduction

Hi I’m Tanicia the owner of T & T cleaning services. I offer services no other cleaning company offers. Carpet cleaning, closet cleaning, bathrooms cleaning. My focus is to give my customers the best service ever. I have been doing this for 18 yrs but I branched out on my own In 2023

Overview

Hired 12 times

Serves Hamilton, GA

Background checked

6 employees

3 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Square cash app, and Zelle.

Specialties

Extra services

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Pets

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Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Very good 4.5

8 reviews

5

88%

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1

12%

Read reviews that mention:

Christel A.

2 weeks ago

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Hired on Thumbtack

it was the worst cleaning experience I’ve had.When I initially booked the appointment, I clearly communicated the details of my cleaning needs, including the number of bedrooms and bathrooms, AND the square footage, and the specific tasks I needed completed, such as a deep spring cleaning of the stove, fridge, baseboards, walls, ceiling fans, and general dusting. I was quoted a price, and we agreed to it. However, upon arrival, the cleaner showed up with two teenagers to assist, which was a red flag for me. They arrived 2 hours earlier than scheduled, which wasn’t a problem, but the situation quickly worsened. The cleaner then informed me that the price would be $85 more than originally quoted due to extra tasks I hadn’t mentioned, including mopping the floors and making my daughter's bed. All previous deep cleaning I have had in the past, this is included. However, I agreed to the price increase. Since I care for my elderly parents, I had to leave the house to run errands while the cleaner worked. Before I left, I mentioned that I would take care of removing the food from the fridge, but when I had to leave earlier than expected, I assumed the cleaner would handle it as part of the service. Upon returning, I was told the cleaning was complete. However, I found several tasks were either poorly done or completely ignored. The baseboards, mopping, vacuuming, and beds were addressed, but there were several glaring oversights. The ceiling fan in the living room and my son’s room were missed, which I pointed out and had corrected. The blinds were not dusted, only the window seals were wiped, and several pieces of furniture in my bedroom, including my bed, TV stand, and computer desk, were not cleaned. My bedroom toilet was only partially cleaned, and the shower was left incomplete with visible rings where my shower products were at in the tub. The oven wasn’t fully cleaned, with baked-on sweet potato drips left behind, and the stove’s bottom drawer was never touched. The fridge was not cleaned at all! When I reached out to inform of the fridge being missed, I was told that the cleaner was waiting for me to remove food from fridge. When I got home she never told me she didn't clean it or to go ahead and remove things so she could clean it. She simply didn't mention or clea it at all. Additionally, I was told that she would return the following day to finish the job, but after several delays and excuses regarding scheduling conflicts, I was offered a $40 refund. This refund is insufficient, as I paid $220 for incomplete service. I expressed this and she responded it was due to the square footage of the home. Mind you I advised her of it during our initial conversation. I requested a refund via Zelle or PayPal, but I have yet to receive it. This entire experience has left me feeling swindled and dissatisfied, especially with the unclean stove and fridge. I am extremely disappointed with this service and will not be using your company again. I urge others to use this company at their own discretion and ensure that all details and agreements are in writing before booking.

Details: 3 bedrooms • 2 bathrooms • Deep cleaning • Fridge cleaning • Oven cleaning • Baseboard cleaning • No pets in home • Just once

T & T Cleaning Services's reply

Hi Christel you never complained about your service to me at all. I never received a PayPal request or Zelle. While I was cleaning your home you stayed gone the whole time when I reached out to you and said do a walk thru you said everything was fine, you even said that was the cleanest your house been in a while. They were not teenagers they were employees that work for me. I asked about the fridge and you said you would remove everything out of it but it was never done. I’m sorry you didn’t like your service. I can accept my wrong doings if I did anything wrong but I did exactly what you asked of me.

House Cleaning

Beth W.

2 weeks ago

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Hired on Thumbtack

T and T cleaning helped prepare my bathrooms and floors with a deep cleaning. Very pleasant team to work with. I would use again!

Details: 4 bedrooms • 3 bathrooms • Deep cleaning • Window cleaning (interior) • Interior cabinet cleaning • No pets in home • Just once

House Cleaning

Kelsey D.

2 weeks ago

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Hired on Thumbtack

She did a great job! My house is clean and smells so good !!

Details: 2 bedrooms • 2 bathrooms • Deep cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • No pets in home • Just once

House Cleaning

Angel s.

3 weeks ago

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Hired on Thumbtack

We received awesome service she was punctual, and did an awesome job, definitely very professional.

Details: 4 bedrooms • 1 bathroom • Standard cleaning • No pets in home • Every week

House Cleaning

Rita D.

3 weeks ago

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Hired on Thumbtack

Pleasure to have these ladies work in my home. They are courteous do good work.

Details: 3 bedrooms • 3 bathrooms • Deep cleaning • Window cleaning (interior) • Baseboard cleaning • Interior cabinet cleaning • Pets in home • Just once

House Cleaning

Credentials

Background Check

Tanicia Talley