FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For Data Analysis and school projects our pricing is straightforward and package-based with no hidden fees. We offer three tiers: Basic ($20-75), Standard ($85-150), and Premium ($200). Each package level varies based on document volume and analysis depth. We offer a 10% discount for students and first-time customers. For recurring clients, we provide package bundles at reduced rates. Payment is collected upfront, and we offer a satisfaction guarantee. For services outside of the categories listed above it will depend on what is required.
- What is your typical process for working with a new customer?
We begin with a brief consultation to understand your specific needs and recommend the right package. Once you select a package, you'll receive a secure upload link for your documents. Our AI system analyzes your information, with human quality checks throughout the process. You'll receive your organized insights within the timeframe specified in your package (1-7 business days, depending on complexity). We follow up to ensure the analysis meets your expectations and offer one round of adjustments if needed.
- What education and/or training do you have that relates to your work?
Our team combines expertise in data analysis, information science, and artificial intelligence. We've developed proprietary methods for document analysis drawing on best practices from library science, business intelligence, and machine learning. Our systems are constantly refined based on customer feedback and the latest developments in AI technology.