FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Tier1 Garage Doors, we believe in transparent pricing. Customers should know that our pricing is competitive and reflects the high quality of our services and products. We don't engage in hidden fees or surprise charges.
- What is your typical process for working with a new customer?
When someone contacts us at Tier1 Garage Doors, we make it a point to really understand what they're looking for when it comes to their garage doors, openers, or repairs. Our approach is all about giving them well-informed advice without any pushy sales tactics. Once they've made a decision, we provide clear quotes and schedule service appointments that work for them. Our skilled technicians carry out the work with a commitment to making sure they're satisfied.
- How did you get started doing this type of work?
We began this journey out of a genuine passion for helping people with their garage door needs. With a background in garage door installation and repair, it became clear that there was a need for a service provider that offered not only technical expertise but also a commitment to delivering exceptional customer service. That's how Tier1 Garage Doors was born.