IEM Audio Video & Surveillance

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Responds within a day

Introduction

At IEM, our main goal is to identify, establish and maintain relationships which each of our customer in regards to your Audio/Video and Surveillance needs for homes and businesses.

Overview

Hired 71 times

3 similar jobs done near you

Background checked

3 employees

13 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Credit card, Google Pay, Stripe, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

2020

2019

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Specialties

Features wanted

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

43 reviews

5

95%

4

5%

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0%

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Read reviews that mention:

George N.

Sep 1, 2023

·

Hired on Thumbtack

James was AWESOME!! I booked James to mount a television for my in laws. From the day I booked him he checked in and gave updates. Price was great. He was professional and personable. My in laws absolutely loved him. He was quick, precise and communicative throughout. He also told us about other services he provided. Will definitely use his services again. I highly recommend his services to everyone!

Details: Wall mount • Drywall • TV smaller or equal to 60 inches • Yes, there’s an electrical outlet nearby • Yes, I need to conceal cables and wires • No, I’ll purchase the mount or stand • Tilt (angled up or down) • None

TV Mounting

Tameshia S.

Dec 19, 2021

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Hired on Thumbtack

James provided phenomenal customer service with added emphasis on insuring that my tv installation was completed exactly as I requested it to be. I would highly recommend IEM to my family, friends, and colleagues!

Details: Wall mount • Drywall • No, will purchase the mount/stand • Tilt • None

TV Mounting

Claude L.

Aug 11, 2020

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Hired on Thumbtack

I requested that my old surveillance cameras be replaced with upgrades. Cameras and cables had to be changed. Work required working in a hot attic and required elevated ladder work. James did the job exceptionally well. He was on time, was a no nonsense worker, and was very personable. His shared his expert acumen of my new system by assisting with the system settings. If you need a surveillance system installed then he is your man. He did such a good job so I paid him more than the requested price.

Home Security and Alarms Install

Monica C.

May 14, 2020

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Hired on Thumbtack

My husband have had several technicians over the past year to come and attempt to get our security system back online so that we could view our cameras away from home. IEM Audio was the only service that could accomplish that.

Home Security and Alarms Install

Elizabeth C.

Apr 30, 2019

·

Hired on Thumbtack

I wish I would have found James earlier. He was extremely professional. He arrived the following day after I contacted him, found the issue and resolved it. He ended up fixing what the previous installer failed to do. I will absolutely contact James again when I have any issues that he is able to complete. Thank you again James!!

Home Security System Repair

Credentials

Background Check

James Jennings

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Fair Pricing Policy. Prices are not fixed, because each project is different. Some installations are more or less difficult than others. That's what pricing should be based on. Fair is Fair.
What is your typical process for working with a new customer?
Determine the installation needs. Prepare an estimate based on the scope of the job. Schedule and Complete the installation. Maintain a professional working relationship with the customer.
What education and/or training do you have that relates to your work?
Over 20 years of installation experience. Military, Audio/Video, Cable TV, Satellite TV, Structured Wiring, Security Cameras. Authorized dealer and Installer for all major A/V and Security Camera brands.