FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on square footage or an hourly rate.
- What is your typical process for working with a new customer?
1. Initial Consultation – We discuss your moving needs, timeline, and any special requests. 2. Quote & Scheduling – We provide a transparent quote based on square footage or hourly rates and confirm your moving date. 3. Preparation – We offer guidance on packing and logistics to ensure a smooth move. 4. Moving Day – Our professional team arrives on time, handles your items with care, and completes the move efficiently. 5. Final Walkthrough – We ensure everything is placed correctly and address any last-minute needs.
- What education and/or training do you have that relates to your work?
Trained in safe lifting, packing, and customer service.