FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on materials and volume of work needed to be done. Our pricing is determined by our experience and expertise in the flooring industry. We use a laser to measure the job. Then, we feed all of the measurements, along with the customers choice of flooring into the computer. We are not pulling out numbers out of thin air. We also do a free estimate.
- What is your typical process for working with a new customer?
We would love to hear about your floor project. We will bring the samples and go to you and give you the measurement and estimate. If we agreed on the pricing and terms, we will go ahead and set you up a date for the installation/refinishing. After the installation, we will come and walk you through to make sure everything meets your expectation! Craftsmanship Warranty for all our installations projects.
- What education and/or training do you have that relates to your work?
-AWARDED: BEST FLOORING COMPANY OF THE YEAR 2021 GWINNETT -BONA CRAFTSMAN CERTIFIED -BONA SAND AND FINISH SCHOOL NATIONAL WOOD FLOORING ASSOCIATION- NWFA