FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The hourly rate shown in the profile is an estimate, and it will really depend on the difficulty level of the project. So before actually pricing your project, we like to discuss it with you, and figure out the best quote for your budget. The price is per project, with a maximum term of 30 days. After the term expires a new rate shall be renegotiated. Discounts are open to discussion, we always want to give the best service!
- What is your typical process for working with a new customer?
How to order: Graphic Design - 1. We assess the specifics of the project. 2. After evaluation we calculate a quote for you. 3. If you accept the quote, we receive payment of 60% to start working, plain and simple! 4. 1 week before delivery, we receive payment of the remaining balance. We provide only digital files via secured transfer, no hard deliverables. Spanish Lessons - 1. We offer an introductory price for the first lesson. 2. We ask the student to buy the required lesson package according to their needs. 3. After the introductory lesson, and if the student likes the lesson, we continue the course based on the student's requirements.
- What education and/or training do you have that relates to your work?
I have: * a MFA from SCAD (Savannah College of Art and Design) * I´ve been teaching Spanish for more than 10+ years. * Customer Service experience, I like to help people. * a Bachelor Degree in Communications, and a Minor in Marketing and Advertising. * a Bilingual certificate of English. * a TEFL/TESOL (Teacher of English as a Foreign Language) certification. * Spanish in my DNA, because I am a native speaker!