FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and transparent. Being a non-corporate company, we offer a personal touch and flexibility with our pricing to suit your budget. We provide free estimates and occasionally offer discounts on large projects. There are no hidden fees; all costs will be discussed upfront.
- What is your typical process for working with a new customer?
We start with a consultation to understand your needs and vision. Then, we provide a detailed estimate and timeline. Once approved, we schedule the project and keep you updated throughout the process.
- What education and/or training do you have that relates to your work?
Our team is highly trained and experienced in various aspects of tiling and flooring. We stay updated with the latest industry standards and trends to ensure top-quality results.