FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer a wide selection of services. Most of the services are custom. Price depends the scope of work involved, the design, the cost of material and the allotted time to complete the job correctly, the first time. With that said, I know my business and my estimates are fair, reasonable, detailed and I provide a fixed price. The price will not change unless you change the scope of work or add additional work. I price fairly, perform as agreed and receive calls from prior customers to do additional work.
- What is your typical process for working with a new customer?
I listen to the client and ask them explain in detail what they want and expect. From their statements, I formulate questions to make sure we understand each other. I ask specific questions, some of which include time frame, scope of work, material selection and more. I identify what the customer expects. I work to identify all the costs of the project like demo, drywall repair, painting, tiling, countertops, debris removal,,,,this list can get very detailed. I believe it is important to begin a project with a well informed client. I take the customers vision and offer suggestions and resources to the client to help insure the best outcome and finished project.
- What education and/or training do you have that relates to your work?
I have construction hands on experience. I have bought, renovated and sold property. I served as President and C.E.O. of a large medical services company which performed construction services for hospitals and other medical facilities. I enjoy working on home renovations. I make sure each customer receives personal attention during the project, and is kept aware and involved in the project. It is most important to me that clients are proud, pleased and happy with the completed project. Personal referrals and friendship are an important part of my business.