FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
we charge $100/hr for jobs estimated to take longer than an hour. We offer a 15% discount to all active and retired military members and first responders.
- What education and/or training do you have that relates to your work?
Our technicians have relevant industry certifications, such as CompTIA A+, CompTIA Network+, CompTIA Security+, CompTIA Project+, and much more! We are also authorized to work on, but not limited to the following computer brands: HP, Dell, Lenovo, and Apple!
- What questions should customers think through before talking to professionals about their project?
The brand and model of the device needing service, and what the desired outcome of the service is.