FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing will be determined by quantity of windows in addition to the type of cleaning recommended and accessibility for best results. We offer standard wash for windows that are in good or of fair condition. Windows that have hard water stains, paint overspray, caulking, or any other material requiring extensive cleaning will be an up charge.
- What is your typical process for working with a new customer?
We begin by asking the customer about their property type and what service they are inquiring for. Once we determine what the customer is looking for, we schedule their free estimate at their home or business at a convenient time for the both of us. The customer will then receive booking information for their free estimate. Once the estimate has been completed and pricing has been communicated to the customer, the customer will now have the information needed to decide if they would like to hire us.
- What education and/or training do you have that relates to your work?
Although we are a fairly new business, we have nearly 30 years of experience in the window cleaning industry.