FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing usually comes out of the refund. If you are not getting a refund payment would be done before I process your taxes but you will get a discounted rate.
- What is your typical process for working with a new customer?
I like to have a phone conversation or chat by text. Then I send the appropriate forms. Communication is always open and there will never be any surprises on my end.
- What education and/or training do you have that relates to your work?
Associates degree in business, and I went through a vigorous training program in the fall and winter.