FAQs
- What types of customers have you worked with?
We provide Residential and Commercial Relocation Services, and Eviction Services. You name it and We Do It! Our Client list includes: The Federal Bureau of Alcohol, Tobacco & Firearms, The City of Atlanta, Scottrade Bank & Brokerage, ProMove Residential Apartment Referral Services, Menlo Worldwide, & Thousands of families * individuals in and out of Georgia.
- What advice would you give a customer looking to hire a provider in your area of work?
Do your research! We get soooo many customers that have never used a moving company before and they have no clue what to expect. This is regulated industry, so the rules are set regarding what we can and cannot do and what a customer's rights are. DON"T USE BOOTLEG MOVERS! That's the biggest problem. Guys pretending to be a moving company and charging half price. No insurance, no license, but cheap prices with convict labor, sex offenders, and illegal immigrants. But its very dangerous. People get robbed, raped, and end up with damages and stolen goods ALL the time from picking up guys from a street corner. There is a reason they are standing on the corner and its usually not a good one. But if you are looking to get something for nothing or more than your money's worth, you are the perfect victim for con men and criminals. Its far better to pay a fair price and get what you pay for.
- What questions should customers think through before talking to professionals about their project?
THIS IS A FEDERALLY AND STATE REGULATED INDUSTRY. We have an operation manual and price book provided by the Dept. of Public Safety. Moving Companies are just like the post office, UPS and Federal Express. We are ONLY supposed to move "packaged, protected items." Open items ARE NOT covered by insurance. Before anything is moved, it should be packaged for shipping, or you CANNOT file a claim for damages. Because we are in the Shipping Industry as well as the moving industry, we do our best to explain the process to customers.