FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive, based on the volume and type of items being hauled away. We offer free estimates and discounts for repeat customers, seniors, and veterans. There are no hidden fees—what we quote is what you pay.
- What is your typical process for working with a new customer?
Initial Contact: We start with a free consultation to understand the scope of the job. Estimate: Based on your description or a site visit, we provide a no-obligation quote. Scheduling: Once approved, we schedule a time that works for you. Execution: Our team arrives promptly, efficiently removes the items, and ensures the area is clean before we leave. Follow-Up: We check in to ensure your satisfaction and welcome feedback
- What education and/or training do you have that relates to your work?
Our team is trained in efficient and safe junk removal techniques, proper disposal and recycling practices, and customer service excellence. We also stay updated on local regulations for disposing of hazardous or specialized items.