FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Impeccable Floors, we’re proud to offer the highest quality workmanship at the best prices in town. If you find a lower price elsewhere, share it with us, and we’ll do our best to match or beat it to ensure you’re getting the best value. Our estimates are transparent, highly detailed, and all-inclusive—no hidden fees, just great service and results. We also have a 6-month, 0% interest financing option available to help make your project more manageable (subject to approval).
- What is your typical process for working with a new customer?
1) Schedule a Visit Contact us by phone or through our online form to share details about your flooring project. Our team will schedule an in-home consultation at a time that works best for you. 2) Home Consultation During the consultation, we’ll assess your flooring needs, take precise measurements, and gather all the necessary details to provide you with a comprehensive, all-inclusive quote. 3) Project Scheduling Once you approve the quote, we’ll immediately begin scheduling your project and ordering the required materials to get started without delay. 4) Project Completion After completing the work, we’ll conduct a detailed walkthrough with you to ensure everything meets your expectations. We’ll address any questions or concerns and make sure you’re completely satisfied with the results.
- What types of customers have you worked with?
We’ve had the privilege of working with a wide range of clients, including homeowners, landlords, property managers, and business owners. Whether it’s a small residential project, a large-scale renovation, or a commercial space, we bring the same level of professionalism, attention to detail, and commitment to delivering outstanding results for every customer.