Bay 2 Bay Plumbing & Drains, LLC

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Introduction

We DO NOT provide estimates over the phone or by pictures provided. We do in home estimates by APPOINTMENT ONLY. There is a $75 service fee that will be applied towards any job if we are hired. In certain circumstances (such as larger jobs like repipes or sewer repairs) we will provide a free consultaion/quote. But we will have to send a plumber to asses your unique project. Any requests for estimates via this app without an appointment will be ignored.

Overview

Current Top Pro

Hired 72 times

Background checked

License verified

7 employees

4 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Stripe.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

80 reviews

5

96%

4

0%

3

3%

2

0%

1

1%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Lisa M.

Aug 19, 2024

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Hired on Thumbtack

I was nervous about calling someone that I was not familiar with but Bay 2 Bay Plumbing did a great job. The young men were polite and professional and had my plumbing issue fixed with no issues.

Details: No, repair is not urgent • Only one drain has issues • Leaking (problem area known) • House

Plumbing Drain Repair

David S.

May 14, 2024

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Hired on Thumbtack

Technician arrived on time to assess plumbing. He was open and honest, as the sinks were no longer leaking. Provided great advice on how often to maintain the plumbing as well as equipment available for the do it yourself homeowner. I appreciated the experience.

Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Drain issues • Sink • House

Plumbing Pipe Repair

Steven L.

1 month ago

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Hired on Thumbtack

I had a toilet that needed to be replaced ASAP! Josh reached out after submitting a request and immediately had me on the schedule for the following morning. Zack and Chase came out and both were extremely professional, honest and hard working. Zack gave me his best recommendation and they had it replaced within a few hours. As a Veteran myself, I’m happy to also support Veteran owned businesses. Im so thankful I hired Bay 2 Bay! Thank you Josh, Zack and Chase! Sincerely, One grateful customer.

Details: Replace an existing toilet • 1 toilet

Toilet Installation or Replacement

Silvio M.

Dec 26, 2024

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Hired on Thumbtack

I wanted to take a moment to express my gratitude for your support, especially during a critical time like December 24th. Your prompt and efficient response made a significant difference when I needed help urgently. It’s not always easy to find such reliability during the holiday season, and I truly appreciate your dedication and professionalism. Great job delivering exactly what I needed! Thank you once again, and I look forward to working with you in the future. Best regards, Silvio

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • House

Bay 2 Bay Plumbing & Drains, LLC's reply

Silvio, you may have just written my all time favorite review to date. Reviews like this one make it all worth it. Thank you for the kind words and we look forward to being your trusted contractor in the future. Have a wonderful new year!

Plumbing Pipe Repair

Larry W.

Dec 7, 2024

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Hired on Thumbtack

Wow these guys were prompt and their expertise saved us probably $1,000. Rather than just racking up the bill with every possible thing, they explained the options and the benefits of each. I’ll definitely be calling them again for any other projects!

Details: 1 shower or bathtub • Shower • House

Bay 2 Bay Plumbing & Drains, LLC's reply

Thank you for the kind words Larry. We are so pleased we were able to save you and your family some money and grief especially during the holidays. We look forward to working with you in the future. Happy holidays and have a wonderful new year!

Shower and Bathtub Repair

Credentials

License

License Type: Certified Plumbing Contractor (FL)

License verified on 10/3/2024

Background Check

Joshua Gartner

FAQs

How did you get started doing this type of work?
I have always been mechanically inclined but after my career in the army, I got a job with a premier, national plumbing company where I worked my way up to a certified field trainer and supervisor. After many years doing this I felt I could offer the same exceptional service at a much lower cost.
What advice would you give a customer looking to hire a provider in your area of work?
Don't hire the cheapest guy. Good work isn't cheap and cheap work isn't good. Get multiple estimates and generally go with the middle estimate. Obviously use common sense when doing so. Don't throw your money away paying for a premium name company but don't hire a fly by night handyman either. You'll end up paying more later in the long run with cheap labor.
What questions should customers think through before talking to professionals about their project?
1) Are you licensed & insured? 2)What kind of warranty or guarantee do you offer? 3) Do you offer senior/military discounts? 4) Do you offer free estimates? 5) How many years experience do you have?