The Roofing Factory

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Introduction

At The Roofing Factory our priority is to provide high-quality services, competitive pricing, quality materials, and exceptional customer service. Our company stands out for its reliability, professionalism, and commitment to customer satisfaction, making it a top choice for customers seeking trustworthy and skilled roofing services. Roof Smart, Choose Us!

Overview

Hired 64 times

Background checked

License verified

11 employees

5 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Social media

Facebook, Instagram

Reviews

Customers rated this pro highly for professionalism, punctuality, and responsiveness.

Good 4.4

15 reviews

5

80%

4

7%

3

0%

2

0%

1

13%

Read reviews that mention:

Tammy C.

Oct 16, 2024

·

Hired on Thumbtack

After Hurricane Milton, The Roof Factory staff responded to my request for help the next day. Within 3 days they had come to access my roof, give me an estimate, show me the damage with multiple photos and repair my roof. Gabriel was so courteous and with so much damage from Milton in the area to have my roof repaired so quickly was phenomenal. Thank you so much.

Details: Shingles or tiles need to be repaired or replaced • Two-story building • 0 - 10 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Torrie W.

Oct 29, 2024

·

Hired on Thumbtack

This company was very unprofessional. I think that they are using the storms to capitalize and price gouge the consumer. We have about 20 feet of soffits that came out. We were asking that they be replaced. Freddy came out after about a week we received a quote. Once we receive the quote, the markup on it was almost 300%, meaning 3 to 4 times the amount that he would cost to do something like this. His explanation was that they have to do a two-story and the roofer goes high up off the ground and needs liability insurance to protect the work. I am not the cause of you having a higher liability premium just to do this one job. It’s in the scope of the job to have liability insurance regardless, which doesn’t mean that the amount would cost $1800 to replace. That’s roughly $100 per panel including labor, this is not consistent with common sense. Total cost $1,817.99 for Soffits. I checked the price of soffits, they cost to replace a whole house like mine in Florida $2300-$4,000 the whole house. This is a simple repair. As a consumer, if you stop paying these outrageous prices, the price will come down.

Details: Flashing needs to be repaired or replaced • Two-story building • 0 - 10 years old • Asphalt shingles

The Roofing Factory's reply

Thank you for sharing your feedback with us. We’re sorry to hear that you weren’t satisfied with your experience, and we appreciate the opportunity to address your concerns. Our pricing reflects the quality of materials, labor, and necessary safety measures, particularly for elevated work that requires enhanced protocols. Liability insurance and specialized equipment are part of our commitment to ensuring safety for both our team and your property. We strive to provide fair and competitive pricing while upholding high standards in our work. Again, we value your feedback and are always looking for ways to improve. Thank you, The Roofing Factory Roof Smart, Choose us!

Roof Repair or Maintenance

Nathalie A.

Nov 24, 2024

·

Hired on Thumbtack

Gave me information about the state of our roof, so I could see we could manage with a repair this year & replace next year. Very professional and prompt.

Details: Partial roof replacement • Roof is cracked or damaged • One story • 1,000 - 2,000 sq ft • 10 - 20 years old • Asphalt shingles • Home

Roof Installation or Replacement

Cassie C.

Oct 27, 2024

·

Hired on Thumbtack

Thank you Pedro for your time & expert advice. Your determination that the roof needed to be replaced was confirmed by my insurance company.

Details: Shingles or tiles need to be repaired or replaced • Single-level building • 0 - 10 years old • Asphalt shingles

Roof Repair or Maintenance

Girish P.

Oct 26, 2024

·

Hired on Thumbtack

They were very accommodating and responsive. They handled our request very patiently. Very reasonable and very polite.

Details: Flashing needs to be repaired or replaced • Two-story building • 0 - 10 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance

Credentials

License

License Type: Certified Roofing Contractor (FL)

License verified on 8/6/2024

Background Check

Juliana Gonzalez

The Roofing Factory

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