FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
American Movers Orlando offers our customers both hourly rates and flat rate prices. We DO NOT charge extra for things like stairs, long walks (from residence to truck or vice versa), or for disassembling and/or reassembling of furniture.
- What is your typical process for working with a new customer?
Our moves originate from incoming phone calls to our office. At this time we ask just a few questions in order to determine the size of the move and the most efficient way to get it accomplished. For example, a 4 bedroom, 3,000-4,000 square foot home would be best served utilizing 3 or 4 movers whereas a 1 or 2 bedroom apartment in most cases would require only 2 movers.
- What education and/or training do you have that relates to your work?
All of our movers have a MINIMUM of 5 years of verifiable moving experience. This is a HUGE factor to consider given the fact that there is a very large turnover of employees in the moving business. When hiring a moving company a customer never knows if he or she will be getting movers that have been doing this type of work for 5 years, 5 weeks, or 5 days. Experience is key in this business in eliminating/negating furniture damage and in getting our customers moved efficiently- that is why send only professional, EXPERIENCED movers to our customers.