FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I don’t speculate with pricing. I stick to the agreed rate and always let customers know in advance if anything changes.
- What is your typical process for working with a new customer?
I listen carefully, ask key questions, schedule a visit, and provide honest, practical solutions after assessing the situation.
- What education and/or training do you have that relates to your work?
I’m EPA 608 and R134 certified in the U.S., and worked over 8 years with Samsung and Whirlpool in Colombia with continuous training.