What Really Matters, Inc.
What Really Matters, Inc.

What Really Matters, Inc.

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Scheduling
Event decorating services
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Introduction
I serve all of central Florida and offer exquisite flower arrangements for very competitive prices. I offer a free sample arrangement at my first in-person meeting with the bride. I additionally will offer a free sweetheart arrangement if the order exceeds $350.00. I can walk into your venue and see what needs to be done and I will not leave until everything is the way the bride wants it.. I have an extremely critical eye, & am a fanatic for details. I am able to see the big picture, while at the same time, focusing on the tiny details that make any event successful. I welcome the opportunity to be creative in a thousand different ways, whether it is creatively managing a modest budget or putting together an over-the-top floral display. I also love to work with the brides and grooms who are so excited about their big day and to do what I can to relieve their stress so that they can enjoy themselves.
Overview

Hired 89 times

Background checked

2 employees

9 years in business

Payment methods

This pro accepts payments via Cash, Credit card, and Square cash app.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2019

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2018

Featured Projects

130 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Great 4.7

59 reviews

5
86%
4
5%
3
5%
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2%
1
2%

Read reviews that mention:


pro avatar
Johari G.
Jun 28, 2024
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Hired on Thumbtack

Hired on Thumbtack

Susan was absolutely amazing! We had a last minute bridal floral request due to a florist cancellation and in such a short time she exceeded expectations. She engaging and showed several floral options for me to choose from, asking me questions to ensure that she had a satisfied customer. The bouquets were absolutely stunning! Thank you so much!

Details: Ceremony • Bridal bouquets • Bridesmaid bouquets • Boutonnieres • 5 or fewer members • Sign-in table arrangements • Lilies • 101 - 150 guests • At the pro’s location

Wedding Florist
pro avatar
Thumbtack Customer
Sep 1, 2024
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From Google

From Google

Susan was amazing!! Great price, arrangement was beautiful.The girlfriend absolutely loved them, everyday something new bloomed!! Highly recommend What Really Matters, Thank You Susan!!
pro avatar
Thumbtack Customer
Aug 23, 2024
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From Google

From Google

I love their flowers so much. The quality is so high and the arrangements are breathtaking and Susan is so easy to work with. I'm a repeat customer and I don't go anywhere else in Brevard county!
pro avatar
Thumbtack Customer
Aug 21, 2024
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From Google

From Google

Absolutely five plus stars, flowers are just stunning. Pictures does them no justice.Customer service, price, prompt delivery, all five stars. I would highly recommend what really matters.Thank you making my sisters birthday extra special.Tracy and Hannah
What Really Matters, Inc.'s reply
Thank you so much for your kind review! We hope we can help again!
pro avatar
Thumbtack Customer
Jul 16, 2024
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From Google

From Google

Susan created an exquisite, fresh and stunning arrangement for a family member who had just lost their spouse. She took the order, made suggestions and delivered all in the same day. I highly recommend What Really Matters, Inc.
What Really Matters, Inc.'s reply
Thank you so much for taking the time to review me, Coreen. All the best to you and your sister. ❤️
Credentials
Background Check

Susan Erlenbach

FAQs

  • What is your typical process for working with a new customer?

    I try to have a phone call with the customer to get an idea of what services he or she needs. Then, I research price information in preparation for our first meeting. If possible, I attempt to make a prototype bouquet or centerpiece to take to our first meeting. I meet with the customer at a mutually convenient location with my laptop computer and my notes and research about costs. When I meet with the customer, I try to get every detail I can both about the customer's vision and any concerns about costs, preferences and dislikes, and get a strong idea of the vibe that the customer is trying to achieve so that I can prepare a final, detailed proposal to meet the customer's needs.

  • How did you get started doing this type of work?

    I have loved flowers since I was a little girl in my grandmother's garden. I have been in a career that involved a great deal of planning, preparation, dealing with unexpected developments, and helping people deal with emotionally charged, very sad situations. In this line of work, I get to do a great deal of planning, preparation, dealing with some unexpected developments, while being creative and helping people enjoy what may be the happiest day of their lives.

  • What types of customers have you worked with?

    We have worked with local couples as well as couples who are using Central Florida as a destination wedding. We are LGBTQ friendly and are happy to help you manage even a modest budget if necessary. We have also provided flowers for corporate events and large luxurious weddings. We can provide additional decor such as vases, candle holders, signs, easels, backdrops and arches as well as floral arrangements. Our prices are competitive and we have relationships with many vendors to help you locate decor items that we may not carry.