FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent, and we offer competitive rates that reflect our commitment to quality. We provide special discounts for first-time clients and bundled services for multiple items. There are no hidden fees; any additional costs, like for tough stain removal or eco-friendly products, will be discussed upfront to ensure complete clarity.
- What is your typical process for working with a new customer?
We start with an initial consultation to understand the customer’s needs and expectations. Next, we assess the furniture and discuss any specific concerns or areas needing extra attention. Finally, we provide a clear quote and schedule the service at a convenient time. During the cleaning, we maintain high standards and keep the client informed, ensuring satisfaction from start to finish.
- What education and/or training do you have that relates to your work?
I have specialized training in fabric care and eco-friendly cleaning methods, ensuring that every item is treated with the proper techniques and products. This expertise helps me deliver thorough and safe cleaning results that meet the highest standards.