FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We try to make it simple for everyone. Fees basically fall into 2 categories: Monthly management fees are based on a % or rental income but the overall cost to the owner also depends on characteristics of their properties: the age, location (HOA or not), number of properties, house versus condo, military discount, services required etc. Secondly, there is a Tenant Procurement fee to do all the work necessary to market the property and secure, screen and move in a new tenant. This is a % of the first month's rent and also depends on many factors. See my website for details. It is important to note: We don't charge renewal fees OR markups on maintenance bills.
- What is your typical process for working with a new customer?
We want to understand the client's properties and needs first...the issues, timing and goals. Then we need to understand more about the property characteristics and current state. If we feel our services are a good fit, we arrange to visit the property prior to finalizing management terms and strategy. See my website for details.
- What education and/or training do you have that relates to your work?
We are a Member of NARPM - National Association of Residential Property Managers. As such, we continually educate and adhere to the best ethics, technology, and business practices in the industry. The Owner/Broker has extensive background in both residential and commercial real estate since 2004 and holds a graduate degree in Finance.