FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Providing excellent customer service is our #1 goal! Like our name says, we pride ourselves in making sure we exceed your expectations. We charge by the hour and our rates for 2 men are $100/ hour with a 2 hour minimum. We also have a truck fee starting at $75.
- What is your typical process for working with a new customer?
We like to start with a simple phone call. If it's a small move, we can give a quick estimate. If you have a larger move, we need a little more information. That is when we would ask for a list of what is being moved along with other important information such as elevators or stairs. To be COVID safe, pictures or facetime are extremely helpful. Of course we are always willing to give an in person free estimate as well.
- What education and/or training do you have that relates to your work?
We are a new company but don't think that means we don't know our work! We have been in the moving industry for over 20 years. We have learned the trade secrets to a successful move and also learned how to avoid the mistakes others have made. We have the passion and energy of a young company but have the knowledge and experience to do the job right!