FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At ProFusion Floors, we offer competitive pricing based on the type of flooring, material costs, and project size. We provide free estimates to ensure transparency, and we do not charge hidden fees. We also offer discounts for larger projects and special rates for repeat customers or referrals.
- What is your typical process for working with a new customer?
Our process is simple and designed to ensure a smooth experience: 1️⃣ Consultation & Estimate – We discuss your needs, assess the space, and provide a free estimate. 2️⃣ Material Selection – We guide you in choosing the right flooring option based on style, durability, and budget. 3️⃣ Scheduling & Preparation – We set a convenient date for installation and provide preparation tips. 4️⃣ Installation & Quality Check – Our skilled team completes the installation efficiently and ensures high-quality results. 5️⃣ Final Walkthrough & Customer Satisfaction – We make sure everything meets your expectations before completing the project.
- What education and/or training do you have that relates to your work?
With over 10 years of experience, we have worked extensively with various flooring materials, from tile to hardwood and luxury vinyl. Our team has undergone specialized training in professional flooring installation, refinishing, and repair, ensuring high-quality workmanship on every project.