Spotless Homes

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Introduction

At Spotless Homes, we understand the demands of a busy professional life. Balancing work, family, and personal time is challenging, and cleaning shouldn't add to that stress. Founded out of a desire for better service, we prioritize professionalism, reliability, and empathy. Our mission is to provide quick, high-quality cleaning that allows you to focus on what truly matters—whether it's earning more, spending time with loved ones, or simply enjoying a clean home. "We Clean, You Earn!" is not just our motto—it's our commitment to you.

Overview

Current Top Pro

Hired 6 times

Background checked

5 employees

1 year in business

Business hours

Sun11:00 am - 3:00 pmMon9:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.

Social media

Facebook, Instagram

Specialties

Cleaning type

,

Extra services

, , ,

Pets

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

4.0

4 reviews

5

75%

4

0%

3

0%

2

0%

1

25%

Jazmine I.

1 month ago

·

Hired on Thumbtack

Overpriced, subpar clean. Definitely not close to 'spotless', and they had zero accountability for missed areas after completion. I've never had to go over every toilet, sink, and surface after a 'professional' clean. The only reason there's 2 stars is because the floor was pretty clean. I rarely use any service without many reviews, and in this case, I gave it a try because of the bio, family owned, etc. I usually only write a review if it's positive, but I was so hurt by this encounter that I don't want anyone else to go in blind like me. Update: Changed to 1 star because all of that is a lie. There was no discount, rather a steep upcharge that was declined, no offer to re-clean anything, and no one in the home for the vast majority of the clean. Buyers beware. There is no accountability, only lies and unprofessional finger pointing. Also, be wary of comments that aren't verified.

Details: 6 bedrooms • 4 bathrooms • Standard cleaning • Window cleaning (interior) • No pets in home • Every 2 weeks

Spotless Homes's reply

We appreciate your feedback and are sorry to hear that you were not satisfied with your experience. To clarify, the initial phone estimate for your cleaning was $299. As we always discuss with clients, phone estimates are based on the provided details, and if additional time is required to complete the cleaning, we adjust the pricing accordingly at an hourly rate. Upon arrival and evaluating the full scope of work—your 6-bedroom, 4-bathroom, 4,200 sq. ft., two-level home with a patio, three large glass doors, and 17 oversized windows—we provided an updated price of $549 to reflect the extensive cleaning required. The cleaning took a total of 12 hours of work to complete. When you raised concerns about water spots on a stainless steel sink, I immediately apologized and responded with: "That said, I’m truly sorry if our service didn’t meet your expectations. If there’s anything we can do to improve your experience, please let me know." We sincerely apologize for any inconvenience and wish you the best in finding a service that aligns with your expectations in both quality and price.

House Cleaning

Timothy J.

Mar 18, 2025

Spotless Homes has been my go-to cleaning service for months now. They are always on time, friendly, and do an amazing job. My house feels brand new after every visit. What I love most is their attention to detail—they never miss a spot! If you want a reliable and efficient cleaning service, Spotless Homes is the way to go

Spotless Homes's reply

Thank you so much for your kind words! We’re thrilled to hear that you’ve been happy with our service and that your home feels brand new after each visit. Attention to detail is a top priority for us, and it means a lot to know that it makes a difference for you. We truly appreciate your trust in Spotless Homes and look forward to keeping your home spotless for many more visits!" Let me know if you’d like any tweaks!

Logan A.

Mar 17, 2025

Okoh P.

Mar 13, 2025

Credentials

Background Check

Georgiy Sayapin

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
The final price will depend on the property's condition. If extensive cleaning is required, additional charges of up to 50% may apply. Recurring cleanings are eligible for a discount of 5-15%. The final price will be determined during the visit by our cleaning specialist.
What is your typical process for working with a new customer?
Bid -> Quote -> Cleaning -> Payment For more info please visit spotless.homes/#how-we-work
What education and/or training do you have that relates to your work?
All the cleaners undergo a professional training for efficient and careful cleaning to prevent damage of your property. Further more the company general liability coverage by Hiscox, as well janitorial service bond by Surety Group

Spotless Homes

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