KSBI TECH LLC
KSBI TECH LLC

KSBI TECH LLC

$100
estimated price


It’s free, with no obligation to book

Introduction
With nearly four decades of experience in computer repair and electronic troubleshooting, I have honed my skills and expertise to become a seasoned professional in the field. My journey began during childhood, when my fascination with computer parts led me to experiment with various hardware components, determined to make them work harmoniously. The challenge didn't end there; I eagerly delved into configuring pre-Windows software to seamlessly integrate with my customized computer setups. Over the years, I have accumulated a comprehensive understanding of electronics, thanks to my hands-on approach and unwavering passion for the subject matter. Holding the distinction of being a former certified Apple Pro and Senior Advanced Geek Squad Agent, I have successfully tackled a myriad of complex issues in both Apple and general electronics domains. My broad expertise extends to commercial and residential environments, encompassing a wide range of devices and systems. Through my extensive experience, I have encountered and triumphed over countless technical challenges, earning a reputation for my ability to diagnose and resolve even the most perplexing issues. I take great pride in my ability to leverage my knowledge and skills to deliver exceptional results to clients and customers. As a seasoned professional with an unwavering commitment to excellence, I am equipped with the expertise to navigate the ever-evolving landscape of electronics and computer technology. I am eager to continue applying my wealth of experience and problem-solving skills to help individuals and businesses alike overcome their technical obstacles and achieve optimal performance. Feel free to reach out to me with any inquiries or concerns. I am here to provide comprehensive assistance and guidance to those seeking reliable solutions in the realm of electronics and computer repair.
Overview

Hired 161 times

35 similar jobs done near you

Background checked

1 employee

18 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, PayPal, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2023

Featured Projects

24 photos

  • Custom Built Computer

    Computer Repair

Specialties
Computer type

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Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

92 reviews

5
98%
4
1%
3
1%
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Read reviews that mention:


pro avatar
Jennifer S.
Mar 7, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Did a great job repairing my fan on my lap top but when that was done - he was not! He kept digging into my computer and cleaning it up, corrected all the functions that weren’t working right, added software protection and really helped me clean my files up. Went above and beyond and I couldn’t be happier with the results. My computer hasn’t made a peep since!

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Timothy B.
Jan 18, 2024
·

Hired on Thumbtack

Hired on Thumbtack

I received a message from KSBI owner Rob Gladden within minutes of posting my work request: personal printer repair. (The printer would not power-on even after performing all manufacturer-recommended remedies.) Rob informed that personal printer manufacturers are no longer making replacement parts, thus making repair of any problem requiring not-so-common parts (like the one in my case - a power supply card) impossible. I had read on several different websites that this was the case (i.e. replacement parts for personal printers no longer being produced). I thought perhaps companies that repair computers professionally might have access to a supply chain that common retail customers do not, but unfortunately that is not the case. Rob suggested an equivalent replacement printer available at local office-supply stores for a decent price, which I have since purchased. So although Rob was unable to repair the printer, he took the time to explain the situation and suggest a solution. That's more than I can say for the 3 other "computer/printer repair" places I had reached out to, none of whom even returned my call. I will definitely consider KSBI for future work, as owner Rob Gladden seems to have an understanding true customer service; unlike corporate printer manufacturers that don't even bother to make replacement parts anymore. Yes, I'm talking about YOU Hewlett Packard!

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Kristen B.
Jan 12, 2024
·

Hired on Thumbtack

Hired on Thumbtack

I was in crisis mode with a computer showing the dreaded “blue screen of death” after terrible storms likely played a part in the demise of my PC. FORTUNATELY, I got so lucky and found Rob via Thumbtack. Immediately I knew I had connected with an amazing computer repair person who exceeded all my expectations. From start to finish, their professionalism, expertise, and exceptional service and communication made the entire experience easy and stress-free. Rob’s technical knowledge and computer skills are top-notch. He led me through some preliminary tests via texts and pictures and quickly diagnosed the problem with my computer and provided an explanation of the problem and the necessary steps to fix it. (test the operating system and replace the hard drive to be on the safe side). I aways appreciate someone’s attention to detail and his was very impressive. Rob’s demeanor is friendly, kind, very patient and attentive, taking time to answer all my questions and address every concern I had. He made sure I understood the “fixes” he made, kept me informed on the progress and gave me some great advice and recommendations… He did not leave my house until he meticulously resolved every issue, ensuring that my computer was running smoothly and efficiently. Rob’s pricing is fair, transparent and worth every penny! Considering the superior work and the exceptional, fast service he provided, the price was more than reasonable. I highly recommend Rob Gladden/KSBI TECH to anyone in need of reliable and outstanding service. His technical expertise, exceptional customer service, efficiency, and fair pricing make him truly amazing. Most importantly, he earned my trust and I will definitely be reaching out to him for any future computer repair needs. THANK YOU ROB, you saved my life! Kristen B

Details: PC • Desktop • System error or blue screen • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Steve S.
Apr 1, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Rob was terrific and analyzed and repaired the computer problem immediately. Could not have asked for more.. Thanks Rob

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Kimberly L.
Jun 22, 2023
·

Hired on Thumbtack

Hired on Thumbtack

Robert Gladden is fantastic. He knows what he is doing and can discuss it at my level. His expertise and work ethic are top notch. He repaired two computers for us and saved all our files. He also went above and beyond by letting my son help and taught him all about computers along the way. A great experience all around. We highly recommend him.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
Credentials
Background Check

Robert Gladden