FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Hot or Not Air Conditioning, we believe in transparency when it comes to pricing. We offer upfront, honest pricing with no hidden fees, so you’ll always know exactly what to expect. We also provide free estimates on installations and repairs, so you can make an informed decision. We offer special discounts for regular maintenance customers and seasonal promotions, ensuring you get the best value for your investment. Our goal is to provide quality service at a fair price, and we’re always here to answer any questions you may have about costs!
- What is your typical process for working with a new customer?
When working with a new customer, we start by listening closely to your needs and concerns. We’ll schedule a time that works for you to assess your HVAC system and discuss any issues you're experiencing. After a thorough inspection, we provide a clear and honest estimate for the necessary work or any options available. Once you approve, we get to work, ensuring that everything is completed efficiently and to your satisfaction. We always follow up after the job is done to make sure you’re happy with the results and offer maintenance tips to keep your system running smoothly in the future.
- What education and/or training do you have that relates to your work?
I’ve gained years of hands-on experience in HVAC, starting with my work at the VA hospital, where I honed my skills maintaining and repairing complex systems. In addition to my on-the-job experience, I completed technical college, earning certifications in HVAC that helped solidify my expertise. My training and experience ensure I can provide top-notch service while staying up-to-date with industry standards and innovations. I’m committed to offering reliable, professional service to all my clients!