FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every home is different, and so are its roofing needs. We provide customized estimates based on a thorough inspection of your roof. This ensures that you only pay for what you need. Transparent Breakdown: Our estimates include a detailed breakdown of costs, covering materials, labor, and any additional services. This transparency helps you understand exactly where your money is going. Potential Discounts: We offer various discounts throughout the year, such as seasonal promotions and for our veterans. Be sure to ask about any current offers when you contact us. No Hidden Fees: We believe in honest pricing. Our estimates are comprehensive, and we strive to avoid any unexpected costs. If additional work is needed, we will discuss it with you before proceeding. Financing Options: To make your roofing project more affordable, we offer flexible easy financing options. This allows you to spread the cost over time, making it easier to manage your budget. Warranty and Maintenance: Our pricing includes a warranty on both materials and workmanship. We also offer maintenance packages to help extend the life of your new roof.
- What is your typical process for working with a new customer?
Our structured approach ensures that the new roof is installed efficiently and effectively, providing long-lasting protection for the home. Initial Inspection and Estimate: The process begins with a thorough inspection of the existing roof to assess its condition and identify any underlying issues. Based on this inspection, the roofing company provides a detailed estimate and scope of work. Preparation and Planning: Once the estimate is approved, the planning phase begins. This includes ordering materials, obtaining necessary permits, and scheduling the installation. The homeowner is advised to clear the work area of any items that could obstruct the roofing crew. Removing the Old Roof: The first physical step in the installation is removing the old roofing materials. This involves stripping away the old shingles, underlayment, and any damaged decking. Inspecting the Roof Decking: After the old roof is removed, the roof decking is inspected for any damage. Any rotten or damaged sections are repaired or replaced to ensure a solid foundation for the new roof. Installing the Drip Edge and Underlayment: A drip edge is installed along the edges of the roof to prevent water from seeping under the shingles. Then, an underlayment is laid down to provide an additional layer of protection against moisture. Installing the New Roofing Material: The new shingles or other roofing materials are installed, starting from the bottom edge of the roof and working upwards. This ensures proper overlap and water shedding. Flashing Installation: Flashing is installed around roof features such as chimneys, vents, and skylights to prevent water from entering these areas. Final Inspection and Cleanup: Once the new roof is installed, a final inspection is conducted to ensure everything is done correctly. The work area is cleaned up, and any debris is removed. Customer Walkthrough and Warranty: The roofing company will typically conduct a walkthrough with the homeowner to explain the work done and address any questions. They will also provide information on the warranty and maintenance tips.
- What types of customers have you worked with?
Residential Commercial Historical Society Property Investors Homeowner Insurance Companies