FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At ReliaPaint, we believe in providing fair and transparent pricing for all our customers. Here’s what you should know about our pricing: 1️⃣ Free Estimates – We offer free, no-obligation estimates. During this process, we’ll assess the scope of the project and provide a clear breakdown of costs, so you know exactly what to expect. 2️⃣ No Hidden Fees – We pride ourselves on honesty, so there are no surprise fees. The price you’re quoted is the price you’ll pay, unless there are unexpected issues (like major surface repairs) that we discuss with you first. 3️⃣ Quality Materials, Fair Value – We use high-quality paints and materials, ensuring the job lasts longer and looks better. While we may not always be the cheapest option, we focus on delivering great value with excellent results. 4️⃣ Bundled Pricing – If you're planning multiple areas to be painted (e.g., both interior and exterior, or multiple rooms), we offer bundled pricing to help you save on the overall cost. 5️⃣ Payment Flexibility – We accept various payment methods, and payment schedules can be discussed if needed. Our goal is to make the process as easy as possible for you. We’re committed to providing the best value for your investment, without cutting corners on quality or service. If you have any questions or need further details, don’t hesitate to ask!
- What is your typical process for working with a new customer?
At ReliaPaint, we make the painting process easy and stress-free for our customers. Here’s what you can expect when working with us: 1️⃣ Initial Consultation & Estimate – We start by discussing your project needs, color preferences, and any specific concerns. Then, we provide a free, detailed estimate with no hidden fees. 2️⃣ Scheduling & Prep Work – Once you’re ready to move forward, we schedule a convenient time. Before painting begins, we properly prep the surfaces—cleaning, sanding, and priming as needed—to ensure a smooth, long-lasting finish. 3️⃣ High-Quality Painting – Our team uses professional techniques and top-tier materials to deliver a flawless result. Whether it’s your home, business, or fence, we ensure even coverage and clean lines. 4️⃣ Final Walkthrough & Cleanup – After the job is complete, we do a final walkthrough to make sure you’re 100% satisfied. We also clean up thoroughly, leaving your space better than we found it. 5️⃣ Follow-Up – Customer satisfaction is our priority, so we follow up to make sure you’re happy with the results and answer any questions you may have. At ReliaPaint, we focus on quality, reliability, and customer satisfaction—every step of the way! Let me know if you’d like this adjusted to better fit your style!
- What types of customers have you worked with?
At ReliaPaint, we've worked with a wide range of customers, from homeowners to businesses, delivering top-quality painting services tailored to their needs. 🏡 Homeowners – Whether it’s refreshing interior walls, boosting curb appeal with exterior paint, or protecting fences and decks, we help homeowners bring their vision to life with professional, long-lasting results. 🏢 Business Owners & Commercial Clients – We’ve worked with offices, retail stores, and rental properties to create clean, polished spaces that leave a great impression on customers and tenants. 🏠 Property Managers & Landlords – We assist in maintaining rental properties with quick, reliable paint jobs that enhance value and attract tenants. 🔨 Contractors & Builders – We've partnered with contractors on new construction and remodeling projects, ensuring high-quality finishes that meet professional standards. No matter the project, we focus on reliability, quality craftsmanship, and customer satisfaction. If you need a trusted painter, we’d love to help!