FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Florida Garage Door Pros, we believe in transparent, honest pricing with no hidden fees or surprises. ✅ No Service Fees – Unlike many competitors, we never charge a service call fee, no matter the day or time. ✅ Free Estimates – We provide free estimates so you can make an informed decision before committing to any repair or installation. ✅ Upfront Pricing – You’ll know the full cost of repairs before any work is performed. We ensure our customers understand exactly what they’re paying for with no pressure or upselling. ✅ Competitive Rates & Quality Work – Our pricing reflects the quality of our service, experienced technicians, and the high-quality parts we use to ensure long-term reliability. ✅ Special Discounts – We proudly offer discounts for military members, first responders, and senior citizens as a thank-you for their service to our community. We are committed to providing fair, honest pricing while delivering the best garage door service in the area. No gimmicks, no hidden fees—just quality service you can trust!
- What is your typical process for working with a new customer?
we make the process of working with us simple, transparent, and stress-free. Here’s what you can expect when you choose us for your garage door needs: 1. Initial Contact & Free Estimate When you reach out to us—whether by phone, email, or online—we take the time to understand your issue. We offer free estimates and will schedule a convenient appointment, often providing same-day service to get your garage door working as quickly as possible. 2. On-Site Diagnosis & Transparent Pricing Our expert technician will arrive on time in a fully stocked truck, ready to diagnose the issue. We will explain the problem in clear terms, present your repair or replacement options, and provide upfront pricing before any work begins—ensuring there are no surprises. 3. Efficient, High-Quality Repairs or Installation Once you approve the work, we’ll get started right away. Our trucks are equipped with the necessary parts, allowing us to complete most repairs in a single visit. If a new opener or door installation is needed, we’ll walk you through your options and schedule a follow-up at your convenience. 4. Testing & Quality Assurance Before we consider the job complete, we thoroughly test your garage door system to ensure it’s working safely and smoothly. We also take the time to walk you through what was done and answer any questions. 5. Customer Satisfaction & Follow-Up We take pride in our customer-first approach and stand by our work. If you have any issues or concerns after our visit, we’re just a phone call away. Your satisfaction is our top priority! With Florida Garage Door Pros, you’re not just hiring a garage door company—you’re choosing reliable, honest, and professional service backed by a family-owned business that truly cares.
- What education and/or training do you have that relates to your work?
At Florida Garage Door Pros, our team brings over 120 years of combined industry experience, making us one of the most knowledgeable and skilled garage door service providers in the region. Our technicians undergo extensive hands-on training in all aspects of garage door repair, installation, and maintenance. We stay up to date with the latest advancements in garage door technology, including smart openers, high-performance doors, and energy-efficient solutions. Each team member is trained to diagnose and repair all major brands, ensuring top-quality service for every job. Beyond technical expertise, we prioritize customer service training, ensuring that our team provides honest recommendations, transparent pricing, and a hassle-free experience. Whether it’s a minor repair or a full door replacement, you can trust that our decades of knowledge and experience will deliver the best possible results for your home or business. When you choose Florida Garage Door Pros, you're choosing a team with over a century of combined expertise, dedicated to providing high-quality, reliable garage door solutions.