Harnish Information Technology Group, LLC
Harnish Information Technology Group, LLC

Harnish Information Technology Group, LLC

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Introduction
*Computer must turn on and have stable Internet access for remote work.* Rates are $150/hr, though we prefer service contracts. We are located in the St. Petersburg, Florida area and will travel within Pinellas & Hillsborough. Harnish Information Technology Group, LLC (HITG, LLC) offers best-in-class computer IT services (networking, cybersecurity, tech support) to enterprise clients in the St Pete/Tampa area and remote locations. We are a small managed service provider and security operations center. Rodney Harnish, CISSP is the Managing Director and Founder of HITG, LLC. Rodney has more than 13 years of experience in the Information Technology sector and is a certified cybersecurity/networking expert. Having assisted government agencies, businesses and individuals with a wide variety of projects all over the continental United States, he'll work directly with you to make your request a reality. Rodney completed his studies at University of South Florida where he earned a Bachelor of Science degree in Information Technology with a focus on security. He holds a number of active professional industry certifications, including CompTIA ITF+, CompTIA A+, CompTIA Network+, CompTIA Security+, CompTIA CySA+ (Cybersecurity Analyst), CASP+ (CompTIA Advanced Security Practitioner), ISC2 CC, ISC2 SSCP and ISC2 CISSP. For proof of licensing/certification status, just ask! Past projects and ongoing contracts have involved: • Remote support and/or on-site visits • Removal of malware/viruses and unwanted programs • Security audits, ethical hacking/penetration testing • Regulatory compliance • PC performance optimization • Installation/repair/administration of Windows/Windows Server/Linux • Software setup and installation, including Cloud-based • HDD (hard disk drive) or SATA/NVMe SSD (solid state drive) cloning • Custom PCs and workstations built for performance or gaming • Diagnosis and replacement of damaged PC components • Hardware/peripheral installation & configuration on PCs • Network setup (LAN, WLAN/WiFi, VLAN, WAN, PAN and VPN) • Network hardware installation and cabling, including surveillance • Purchasing/migrating domains as well as adjusting DNS records • Migrating mail inboxes from one service provider to another • Creating backup schedules on personal computers and servers • Installing and working with virtual machines (VMs), building/rebuilding hypervisors • Device encryption/decryption • Data recovery for hardware that isn't completely damaged • Computer security & privacy training • Technical consulting and advice
Overview

Hired 85 times

Background checked

2 employees

9 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and PayPal.

Social media

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Top Pro status

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2021

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2020

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2019

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2018

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Specialties
Computer type

Computer issue

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

59 reviews

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pro avatar
Chris w.
Jun 21, 2021
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Hired on Thumbtack

Hired on Thumbtack

This company is great! They are very courteous and effective and my impression is that the owner has a lot of IT experience to help him problem solve tough situations. He is a great communicator of the complexity of computer problems. And I truly feels he doesn't just take the easy way out of tough situations, but rather, will do what is necessary to resolve problems if it is desired by the customer. I would definitely hire him again!

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Harnish Information Technology Group, LLC's reply
Thank you for the kind words, Chris. We do try to go the extra mile and find the best fit rather than the convenient solution. Keep us in mind if you have any questions at all!
Computer Repair
pro avatar
Nicole W.
Jan 18, 2021
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Hired on Thumbtack

Hired on Thumbtack

Very professional and kept me up to date with what was going on with my computer and when it was done ! Would highly recommend to anyone needing computer services !

Details: PC • Laptop • Computer not turning on • My home, venue, etc.

Harnish Information Technology Group, LLC's reply
Thank you for the feedback, Nicole. I hope your laptop is still humming along!
Computer Repair
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Sherryl F.
May 1, 2019
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Hired on Thumbtack

Hired on Thumbtack

I am a senior with just enough computer knowledge to be dangerous. Rodney helped me find all my files in my ruined 2009 Acer harddrive and transferred them to a clean 2014 Toshiba laptop. He then installed Windows 10 and all my other software, added VPN and virus protection, etc. Great job!

Details: PC • Laptop • System error or blue screen • The computer technician travels to me

Harnish Information Technology Group, LLC's reply
It was great meeting you and your husband, Sherryl. We accomplished a lot together in a short period of time. I really appreciate your attention to detail and your meticulous notetaking. You're also quite knowledgable about the issues with Big Tech and their products. I'm always here if you need me in the future.
Computer Repair
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Karen N.
Jun 24, 2015
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Hired on Thumbtack

Hired on Thumbtack

Rodney helped me with my laptop which was overheating. I dropped it off on Sat and got it back fixed and ready on Monday. Rodney is very knowledgeable and answered all my questions (which I had a lot) thoroughly and in a manner I understood. I really think he went above and beyond what I asked for. I highly recommend having Rodney fix your computer or laptop. If ever I have any other problems I will call on Rodney.
Computer Repair
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Robert C.
Nov 9, 2015
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Hired on Thumbtack

Hired on Thumbtack

Rodney Harnish cleaned up our HP 4720S laptop which was infected with a couple of viruses. He also performed a variety of other tasks which made the computer usable again. All in all he did an excellent job on a timely basis, at a reasonable price. I have already given his name to other associates who may be in need of his expertise. Bob Carr St. Petersburg.
Harnish Information Technology Group, LLC's reply
Thanks for the feedback. Be sure to keep an eye on the hard drive and back up important files periodically. It is at a higher risk of mechanical failure because of its age.
Computer Repair
Credentials
Background Check

Rodney Harnish