FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a combination of flat-rate and labor + material rates, depending upon the service needed. We offer our best price first every time. We believe that there is no place for haggling like a used-car dealer or playing price games within the trade of plumbing. We take every measure to ensure that our pricing is as fair and affordable as possible. We currently offer on-going discounts to senior and veterans as well as many promotional discounts throughout the year.
- What is your typical process for working with a new customer?
We will ask for basic information over the phone (such as name, location, and a description of the service you need/problem you are experiencing). From there, we will schedule one of our professional to diagnose your problem for a flat-fee of $59. Once an estimate has been issued for the work required, we will waive the $59 charge should the customer choose to hire us to complete the work required.
- What education and/or training do you have that relates to your work?
Florida registered master plumber's license, 20 years of plumbing experience, 4 years of experience owning a plumbing company, and plumbing apprentice school.