FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the high quality and expertise we bring to every project. We provide detailed, customized quotes based on specific needs, ensuring transparency throughout the process. Feel free to reach out for a free consultation to discuss your project and get a personalized estimate.
- What is your typical process for working with a new customer?
We start with a free in-home consultation to discuss your needs, preferences and budget. We asses the space, measure the area, and evaluate any specific requirements. Based on your preferences, we guide you through our flooring selection, helping you choose materials and styles that suit your vision.
- What education and/or training do you have that relates to your work?
We have over 25 years of hands-on flooring experience through apprenticeships with experienced installers. We offer comprehensive product knowledge in flooring, our team is well-versed in various flooring types, installation techniques, and maintenance requirements, allowing us to provide tailored recommendations for your project.