MasterTech

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Introduction

MasterTech is a computer, networking, and technology residential customer service-based company that specializes in removing your frustration, easing your tech pain, and restoring your faith. For 6 years we have been providing top value for our customers in NE Florida by combining 35 years of technical experience with fanatical customer service. PC, Mac, Linux, Cisco, email, virus, printing problems, networking -- our goal is to create and maintain long-term satisfied customers. We come to you! 10% discount offered for vets and active military.

Overview

Current Top Pro

Hired 299 times

Background checked

1 employee

9 years in business

Business hours

Sun9:00 am - 10:00 pmMon5:00 pm - 10:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

101 reviews

5

97%

4

1%

3

0%

2

0%

1

2%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Gayle B.

Jan 22, 2025

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Hired on Thumbtack

We had some difficulties getting my laptop screen repaired. Since it's an extremely fragile operation, it came as no surprise to me when the new screen broke upon installation. So we tried a second time, and that one broke as well. John was completely professional. He apologized and refunded his fee. He traveled to my house twice on this deal, so I'm sure he took a bit of a loss on the project. So I want to thank him for being so nice. Even though my laptop isn't perfect, I can use it now where I couldn't before. Thanks, John!

Details: PC • Laptop • Cracked or damaged screen • My home, venue, etc. • At the pro’s location

Computer Repair

Robert C.

Dec 12, 2024

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Hired on Thumbtack

Details: Desktop printer • HP

Printer and Copier Repair

Harmeet S.

Sep 9, 2024

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Hired on Thumbtack

Had a 5 star experience with John. He came on time to repair my laptop and took his time teaching me about different components of my laptop and answering my questions. He was able to get my laptop fixed and provide a solution, so glad I got in touch with him.

Details: Computer • 1 device • At the pro’s location • My home, venue, etc.

Virus Removal Services

Tim M.

Jul 21, 2024

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Hired on Thumbtack

The name of John's company said all, he truly is a master tech. Very professional,and expert at what he does. He stayed on the job until the repair was complete.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

Computer Repair

Jemima y.

Jun 13, 2024

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Hired on Thumbtack

John was so great to work with. He was super professional and responsive! He was knowledgeable and quick to map our printers to the computers. An issue that we had for months and couldn’t figure out. We had a few other technicians come out as well but were not able to fix them like John.

Details: Personal (Home) • Network setup and installation • Technology support • Computer • My home, venue, etc.

Network Support Services

Credentials

Background Check

John Priest

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
10% military discount
What is your typical process for working with a new customer?
New customers usually start their MasterTech relationship with a phone call. Let us know your tech frustrations and pain, and we will figure out a time to come to you and provide a solution.
What education and/or training do you have that relates to your work?
35 years experience in the computer/technical field Certifications held: A+ (hardware), N+ (networking), Server+, Microsoft Office User Specialist, Microsoft Certified Systems Engineer (MCSE) for Windows NT, 2000, Server 2K3, Windows 7, 8, 10, 11, 12, Server 2008, 2012R2, 2016, Apple/Mac expert, LAMP (Linux, Apache, mySQL, php), Microsoft Outlook and Exchange Server