MasterTech

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About

MasterTech is a computer, networking, and technology residential customer service-based company that specializes in removing your frustration, easing your tech pain, and restoring your faith. For 6 years we have been providing top value for our customers in NE Florida by combining 35 years of technical experience with fanatical customer service. PC, Mac, Linux, Cisco, email, virus, printing problems, networking -- our goal is to create and maintain long-term satisfied customers. We come to you! 10% discount offered for vets and active military.

Overview

Hired 318 times

Background checked

1 employee

9 years in business

Business hours

Sun9:00 am - 10:00 pmMon5:00 pm - 10:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Services offered

Service type

Network setup and installation

Network administration

Network security

Office automation

Usage type

Personal (Home)

Device type

Computer

Telephone system

Router

Projects and media

2 photos

Projects and media

2 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

105 reviews

5

97%

4

1%

3

0%

2

0%

1

2%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Kenneth W.

Jan 7, 2025

•

Hired on Thumbtack

I had an incredible experience with this service! MasterTech was professional, efficient, and went above and beyond to ensure my needs were met. The attention to detail and commitment to excellence made the entire process seamless and enjoyable!

Details: PC • Desktop • Clicking or grinding noise from hard drive • At the pro’s location • My home, venue, etc.

Computer Repair

Robert C.

Dec 12, 2024

•

Hired on Thumbtack

Details: Desktop printer • HP

Printer and Copier Repair

Richard W.

Nov 12, 2024

•

Hired on Thumbtack

Very fast and punctual. Will definitely use his services again in the future. He know Mac and PC parts installations. Just a good dude that love computers. Really enjoyed talking to him about the old computer stuff. TRS 80, Commodore, Amiga. Richard W.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Troy C.

Sep 8, 2025

•

Hired on Thumbtack

John is quite knowledgeable, patient, professional and pleasant to work with. He is also reasonably-priced. we would not hesitate to use John again and to refer him. Troy

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Robert N.

Sep 15, 2024

•

Hired on Thumbtack

Was an excellent experience. Thank you for your prompt response and excellent service. Definitely will pass on to anyone looking to get serviced from this program

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

Computer Repair

Credentials

Background Check

John Priest

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
10% military discount
What is your typical process for working with a new customer?
New customers usually start their MasterTech relationship with a phone call. Let us know your tech frustrations and pain, and we will figure out a time to come to you and provide a solution.
What education and/or training do you have that relates to your work?
35 years experience in the computer/technical field Certifications held: A+ (hardware), N+ (networking), Server+, Microsoft Office User Specialist, Microsoft Certified Systems Engineer (MCSE) for Windows NT, 2000, Server 2K3, Windows 7, 8, 10, 11, 12, Server 2008, 2012R2, 2016, Apple/Mac expert, LAMP (Linux, Apache, mySQL, php), Microsoft Outlook and Exchange Server