MasterTech

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About

MasterTech is a computer, networking, and technology residential customer service-based company that specializes in removing your frustration, easing your tech pain, and restoring your faith. For 6 years we have been providing top value for our customers in NE Florida by combining 35 years of technical experience with fanatical customer service. PC, Mac, Linux, Cisco, email, virus, printing problems, networking -- our goal is to create and maintain long-term satisfied customers. We come to you! 10% discount offered for vets and active military.

Overview

Current Top Pro

Hired 336 times

Background checked

1 employee

10 years in business

Business hours

Sun9:00 am - 10:00 pmMon5:00 pm - 10:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

Services offered

Topic areas

Understanding pc

Understanding mac

Spreadsheets

Word processing

Work location

I travel to my customers

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

111 reviews

5

97%

4

1%

3

0%

2

0%

1

2%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Rick M.

Jan 16, 2026

•

Hired on Thumbtack

Details: Personal (Home) • Network setup and installation • Technology support • Router • My home, venue, etc.

Network Support Services

Makenzie D.

Jan 15, 2026

•

Hired on Thumbtack

Amazing! Fixed my issues and educated me on some cool stuff! Very professional and kind. Showed up quickly and saved my day. Thank you! Will be using again if needed

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Edward S.

Jan 16, 2025

•

Hired on Thumbtack

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Troy C.

Sep 8, 2025

•

Hired on Thumbtack

John is quite knowledgeable, patient, professional and pleasant to work with. He is also reasonably-priced. we would not hesitate to use John again and to refer him. Troy

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Tim c.

Nov 28, 2024

•

Hired on Thumbtack

Really great to work with a professional and trustworthy person Got my computer up and running and it was better shape when he got done Great job

Details: PC • Desktop • Virus or malware • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Credentials

Background Check

John Priest

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
10% military discount
What is your typical process for working with a new customer?
New customers usually start their MasterTech relationship with a phone call. Let us know your tech frustrations and pain, and we will figure out a time to come to you and provide a solution.
What education and/or training do you have that relates to your work?
35 years experience in the computer/technical field Certifications held: A+ (hardware), N+ (networking), Server+, Microsoft Office User Specialist, Microsoft Certified Systems Engineer (MCSE) for Windows NT, 2000, Server 2K3, Windows 7, 8, 10, 11, 12, Server 2008, 2012R2, 2016, Apple/Mac expert, LAMP (Linux, Apache, mySQL, php), Microsoft Outlook and Exchange Server