MasterTech

Top Pro

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Computer issue

Computer type

Desktop or laptop

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Introduction

MasterTech is a computer, networking, and technology residential customer service-based company that specializes in removing your frustration, easing your tech pain, and restoring your faith. For 6 years we have been providing top value for our customers in NE Florida by combining 35 years of technical experience with fanatical customer service. PC, Mac, Linux, Cisco, email, virus, printing problems, networking -- our goal is to create and maintain long-term satisfied customers. We come to you! 10% discount offered for vets and active military.

Overview

Current Top Pro

Hired 299 times

Background checked

1 employee

9 years in business

Business hours

Sun9:00 am - 10:00 pmMon5:00 pm - 10:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Specialties

Computer type

,

Computer issue

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

101 reviews

5

97%

4

1%

3

0%

2

0%

1

2%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Gayle B.

Jan 22, 2025

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Hired on Thumbtack

We had some difficulties getting my laptop screen repaired. Since it's an extremely fragile operation, it came as no surprise to me when the new screen broke upon installation. So we tried a second time, and that one broke as well. John was completely professional. He apologized and refunded his fee. He traveled to my house twice on this deal, so I'm sure he took a bit of a loss on the project. So I want to thank him for being so nice. Even though my laptop isn't perfect, I can use it now where I couldn't before. Thanks, John!

Details: PC • Laptop • Cracked or damaged screen • My home, venue, etc. • At the pro’s location

Computer Repair

Edward S.

Jan 16, 2025

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Hired on Thumbtack

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Robert C.

Dec 12, 2024

·

Hired on Thumbtack

Details: Desktop printer • HP

Printer and Copier Repair

Tim c.

Nov 28, 2024

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Hired on Thumbtack

Really great to work with a professional and trustworthy person Got my computer up and running and it was better shape when he got done Great job

Details: PC • Desktop • Virus or malware • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Richard W.

Nov 12, 2024

·

Hired on Thumbtack

Very fast and punctual. Will definitely use his services again in the future. He know Mac and PC parts installations. Just a good dude that love computers. Really enjoyed talking to him about the old computer stuff. TRS 80, Commodore, Amiga. Richard W.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Credentials

Background Check

John Priest

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
10% military discount
What is your typical process for working with a new customer?
New customers usually start their MasterTech relationship with a phone call. Let us know your tech frustrations and pain, and we will figure out a time to come to you and provide a solution.
What education and/or training do you have that relates to your work?
35 years experience in the computer/technical field Certifications held: A+ (hardware), N+ (networking), Server+, Microsoft Office User Specialist, Microsoft Certified Systems Engineer (MCSE) for Windows NT, 2000, Server 2K3, Windows 7, 8, 10, 11, 12, Server 2008, 2012R2, 2016, Apple/Mac expert, LAMP (Linux, Apache, mySQL, php), Microsoft Outlook and Exchange Server