FAQs
- What is your typical process for working with a new customer?
Oh, it’s super simple and straightforward! When a new customer reaches out, we usually start by having a quick chat to understand exactly what they need—whether it's mounting a TV, assembling furniture, or setting up a camera system. Once we’ve got all the details, like the size of the TV or the type of furniture, we’ll schedule a time that works best for them. On the day of the job, we show up on time, with all the tools we need, ready to get to work. We make sure to walk through everything with the customer beforehand so we’re all on the same page. Then, we get to work—efficiently and carefully, treating their space like it’s our own. Once the job’s done, we check in to make sure everything’s perfect and answer any questions they might have. It’s all about keeping things easy and stress-free for the customer! 😊
- What education and/or training do you have that relates to your work?
We’ve got over 15 years of hands-on experience in TV mounting, furniture assembly, and home installations, which is honestly the best kind of training! Over the years, we’ve worked with all kinds of setups—flat-screen TVs, complex entertainment systems, tricky furniture pieces—you name it. We’ve also stayed up-to-date with the latest tools, techniques, and industry standards to ensure every job is done securely and safely. It’s not just about getting it done; it’s about doing it right, so you can trust that we’ve got the skills and experience to deliver top-notch results every time!
- How did you get started doing this type of work?
It actually started pretty naturally! Back in 2008, we began helping friends and family with things like mounting TVs, setting up entertainment systems, and assembling furniture. Before we knew it, word spread, and people started recommending us to others. That’s when we realized, “Hey, we’re pretty good at this—and people really need these services!” From there, we decided to turn it into a business, and it’s been growing ever since. We love what we do because it’s all about making life easier for people and seeing the difference a well-mounted TV or perfectly assembled furniture can make in their space. It’s been an awesome journey!