FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Jeff Masters Electric, we provide transparent and competitive pricing with no hidden fees. Here’s what customers should know: Free Estimates – We offer upfront pricing for most projects. Flat-Rate or Hourly Pricing – Depending on the job, we may charge a flat fee or an hourly rate. Material Costs – High-quality materials are included in the quote unless otherwise specified. Permit & Inspection Fees – If required, these costs will be clearly outlined. Emergency Services – After-hours or urgent requests may have an additional fee.
- What is your typical process for working with a new customer?
Inquiry – Customer contacts us with project details. Consultation – We assess the job and provide recommendations. Estimate – A clear, detailed quote is given for approval. Scheduling – Set a date and prepare materials. Work Begins – Professional installation with regular updates. Final Walkthrough – Ensure quality and customer satisfaction. Follow-Up – Provide support and request feedback.
- What education and/or training do you have that relates to your work?
Jeff Masters Electric has 40 years of experience in the electrical industry. As a veteran-owned business, we bring discipline, precision, and reliability to every project. Our team includes licensed and highly trained electricians with extensive experience in residential and commercial work. We stay up to date with the latest electrical codes, safety standards, and best practices through continuing education and hands-on training. Our background ensures that every job is done safely, efficiently, and to the highest standards.