The IT Guys LLC
The IT Guys LLC

The IT Guys LLC

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Introduction
We are HIPPA Compliant!! At The IT Guys, we focus on the customer and make sure that the customer comes first. I never cut corners, when doing computer repairs. I specialize in virus removals, remotely. New computer setups, software installs, and troubleshooting applications that are current. I know all Windows products and work on mobile devices. I can do extensive PowerShell scripting, to automate anything that you might be interested in doing. I am passionate in making sure, people are able to use their PCs in safe environment. We are professionals, this is all we do and we do it for a living. We specialize in doing IT-related items and/or anything that comes out of the electrical outlet. We are now open in Boynton Beach, FL we are going to be able to service more customers, that need IT needs down south! We now can take older macs that CANNOT be patched anymore and install the most recent patches for the MacOS. The ONLY catch is if you try to call Macintosh for support. They will NOT support the PC. However, we do support Macs and help customers with them, so that is an awesome backup! We service a lot of software and hardware issues. Here is a small example of what we troubleshoot. We are offering Windows 11 classes to people who are brand new to Windows 11. As time goes on we will all have to use Windows 11 here soon enough. There were a ton of changes and we are offering classes, to help aid in a smoother transition to Windows 11. For the holidays! We offer at-home computer-building services, for that gamer in your family! **SAME DAY FIXES** (As long as parts are in stock) - Windows not booting at all. - PC not turning on at all, figuring out what is wrong and resolving the issue. - Microsoft Windows 7/8/8.1/10/11 - Windows Server 2008R2, 2012, 2016, 2019, 2022. - Extremely detailed PowerShell scripter and Automation. - Office 365 - All Office suite applications - We can usually troubleshoot, other software issues. - Computer Freezing / Boot loops. - Office setups (for working remotely) - Hardware installs (anything) - PowerShell scripts (Anything I can automate lots of things) - Unifi Network Products - Anything else in Windows. - Remote Support for pretty much everything, on the Windows side. - 1-1 Disk local copies and restore files back on the disk. - Data copies. - Active Directory We offer business packages for a flat support fee for the month and remote services to make sure your PCs are patched and compliant every single month. If you are new to Florida, we welcome you with open arms into the area! We help many people each and every day move and get setup. Just like they were in the prior state/home. We offer to recycling of older computer hardware, in small amounts for pick up for $30.00. We do data recovery services if there is a drive and/or drives in PCs that no longer turn on. We have the tools to attempt to pull that data off of the disk. We can transfer the data over to a local USB drive, so you can get your files back. We provide Remote management services for businesses and smaller businesses. We can remotely manage your PC's and make sure that they are up to date on patching and maintained to the best of their ability on a daily bases. Same day turn around!!! ( As long as parts are not needed ) **PLEASE!! If the computer needs to be physically repaired or "touched" by someone, please make sure I am in your area.**
Overview

Current Top Pro

Hired 416 times

9 similar jobs done near you

Background checked

2 employees

3 years in business

Business hours

Sun9:00 am - 5:00 pmMon9:00 am - 9:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Square cash app, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

Top Pro Icon

2023

Projects and media

35 photos

Projects and media

35 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

145 reviews

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Read reviews that mention:


pro avatar
Luis P.
4 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

Randy was able to recover several lost files that had been accidentally deleted from an external hard drive. He was able to solve my problem overnight. His punctuality and professional approach stands out and his knowledge of information technology issues and solutions is evident.

Details: Personal • External hard drive • 1TB or less • At the pro’s location

Data Recovery Service
pro avatar
Ibis V.
Jan 5, 2025
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Hired on Thumbtack

Hired on Thumbtack

Really Knowledgeable, Friendly, helpful, professional guy. Highly Recommend for any CPU/IT issues.

Details: Personal • PC desktop hard drive • 1TB or less • My home, venue, etc.

Data Recovery Service
pro avatar
Linda S.
Dec 1, 2024
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Hired on Thumbtack

Hired on Thumbtack

Randy was a real pro to work with. He was able to recover data off of one of my external drives. My other drive is just old and dead. He tried his best on that one. I plan on having him do more work for me in the we future. Kudos to Randy at IT GUYS!

Details: PC desktop hard drive • My home, venue, etc.

Data Recovery Service
pro avatar
Jose N.
Jan 26, 2025
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Hired on Thumbtack

Hired on Thumbtack

On point, on time. Everything as agreed.

Details: Personal • External hard drive • 1TB or less • My home, venue, etc. • At the pro’s location

Data Recovery Service
pro avatar
Mendy G.
Jul 12, 2023
·

Hired on Thumbtack

Hired on Thumbtack

Randy was incredible, communication was great and he took care of the issue we were having right away. Any of my IT work going forward will be going to the IT Guys!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
Credentials
Background Check

Randy Olsen

FAQs

  • How did you get started doing this type of work?

    Back when I was 10 years old. Started taking PCs apart and putting them back together.

  • What types of customers have you worked with?

    Business, Small Business and normal everyday residential customers.