FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are currently running a few specials, a 20% off friend or family referral and a 10% off first time cleaning session, prices varies based on requirements and location.
- What is your typical process for working with a new customer?
We typically begin with gathering details about your home or business, conducting a walkthrough if necessary, and answering general questions about additional cleaning needs and expectations for your session. This is followed by a job quote, then once accepted, we book a convenient time to provide the cleaning service. The day of service clients receive a final payment invoice and a phone call to confirm their satisfaction.
- What education and/or training do you have that relates to your work?
We have been cleaning for the past three years. The owner has personally been cleaning since her youth, she started cleaning with my grandmother, who worked as a housekeeper in the family business. Our company has successfully completed jobs cleaning apartments, homes, business offices, medical offices, and warehouses.