FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are a flat rate company. Parts,labor and taxes are included in your price. No matter how long the job takes the price that is given will never change.
- What is your typical process for working with a new customer?
Discuss the issue customer is having, give estimate via texted or emailed pictures or coming out to location free of charge. Typically estimates are done same day or the next day. Job completed within timely manner based upon availability of parts and scheduling.
- What education and/or training do you have that relates to your work?
Over 25 years experience. Started at a young age working with my Grandfather at his shop in Brooklyn, NY. Continued on at age 16 working full time.