FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At First Coast Property Experts, we believe in transparent, value-driven pricing that reflects the premium quality of our work. Unlike budget cleaning services, we don’t cut corners—we perfect every detail. Our pricing is based on the size, condition, and specific needs of your home, ensuring that you get the most thorough, professional cleaning or restoration service available. 🔹 Housekeeping Discounts – Customers switching from another cleaning service can skip the initial deep-clean fee after an assessment. 🔹 Bundled Exterior Services – Book a paver restoration service, and receive a 50% discount on a house wash. 🔹 Luxury Service, No Hidden Fees – The price we quote is the price you pay. No surprise charges. No unnecessary upsells. Just top-tier results.
- What is your typical process for working with a new customer?
What is your typical process for working with a new customer? We make the process seamless, stress-free, and completely tailored to your home’s needs. 1️⃣ Personalized Consultation – We begin with a conversation to understand your expectations, preferences, and the specific challenges of your property. 2️⃣ Comprehensive Assessment – Whether it’s an in-home consultation or virtual estimate, we evaluate the space to ensure our service meets your exact needs. 3️⃣ Customized Service Plan – Every home is different. We create a tailored cleaning, restoration, or exterior maintenance plan to deliver the best possible outcome. 4️⃣ Execution with Excellence – Our highly trained professionals arrive on time, every time, equipped with top-tier cleaning products and industry-leading equipment. 5️⃣ Final Walkthrough & Quality Guarantee – We ensure everything is immaculate and exceeds your expectations before considering the job done. Our goal? To make your life easier, your home spotless, and your investment in professional cleaning 100% worthwhile.
- What education and/or training do you have that relates to your work?
With years of experience in high-end property maintenance and restoration, our team is certified, trained, and continuously improving to provide the highest level of service. 🏆 Paver Restoration & Sealing – Trained in advanced paver restoration techniques, including premium water-based sealing applications that maximize protection and longevity. 🏆 Luxury Housekeeping Expertise – Our team follows the highest hospitality standards, bringing the level of detail and quality you’d expect in luxury hotels and estate homes. 🏆 Exterior Cleaning Mastery – We use state-of-the-art Mo Flo Softwash technology, ensuring safe, effective, and long-lasting cleaning results for even the most delicate surfaces. 🏆 Ongoing Professional Training – We continuously update our methods to stay ahead of industry best practices, using the most effective, eco-friendly cleaning solutions available. We don’t just clean—we restore, protect, and maintain your property at the highest standard.